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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,360 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Nov 18, 2024

      Wanted to have fun, restaurant industry said no

      Dessert finisher/barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good managers, high energy, worked with my schedule preferences

      Cons

      Sexual harassment problems swept under the rug, constantly staying hours past scheduled time, aggressive coworkers, only way to move up was to accept a pay downgrade (from 16/hr to 8/hr tipped for baker to cashier, and tips were garbo)

      3.0
      Nov 3, 2024

      Do t get enough shifts

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mangers are really cool and easy going. Don’t care if you mess up they won’t get mad. Staff are friendly and social environment. You can give almost any shift away and someone will always pick it up. Most times the money is 100 bucks a shift or more. The management was awesome.most times don’t have to bump food off plates in dish area.

      Cons

      Lots of cons. Roaches. Rats. Made everyone work Sundays and holidays. Most importantly I was a full time employee that only got 1 shift a week during not season time because they have over 100 servers for one location. Never got to work so there was no money coming in at all. Made 100 bucks a week. Most People under tipped. Lots of people didn’t tip at all. Made you work as a food runner once a week even though I applied for a server position. No food runners hired, all food runners are servers required to run food once a week. Kitchen filthy because of dishwashing area. Minimum side work because there are so many employees.

      1.0
      Oct 21, 2024

      Terrible company

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Higher than average pay for managers

      Cons

      The company promotes absolute sexist narcissistic men as GMs and Area Directors. HR actively protects womanizing men that lie about female employees. When “investigating” HR will interview one or two people and not the other 10 witnesses in order to blame the female employee over the male GM who is actively harassing everyone. Saying “your pink pants make you look like a pig” and “I know you’ll never love me but..” to a subordinate female manager is so inappropriate it’s pathetic, yet cheesecake will actively protect this kind of people even when they are running the store into the ground.

      Viewing 160 - 162 of 6,360 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.