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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
May 18, 2025

It’s ok

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules and depending on how much you wanna grow you can.

Cons

Managers can be a bit rough to deal with.

3.0
Apr 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Always a fight for hours and loss of benefit. Use to be good. People are friendly. Benefits when you get them are good benefit/

Cons

No 401k. Always overstaffed. Often down to 1 or 2 shifts. Having to work breaker shifts with no extra benefits or tips. Seems like it profits the business, but really is unfair to not offer maybe 2 extra dollars in pay or a green ticket. Takes up time and no one wants to serve without tips.

Viewing 157 - 159 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.