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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Busy location, good money, friendly team.

Cons

Slow during the summer months.

2.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great GM, great manager for servers, culture and training are great. Money is decent.

Cons

As servers, we’re expected to tip out bar, food runners and busser based on our TOTAL SALES, not what we’re actually being tipped. So food runners get 1% bar gets 1% and busser gets 2.2%….so on a 1000 total sales your tipping out $23 to busser, 11 to bar and 11 to food runners. You have to tip the bar out even if you don’t use them for a single drink. So say on that day your tips are 180…your tipping out like 34 dollars so now your 180 becomes 146 for all the crap you deal with, running around etc…and the busses hardly do their job…as a sever your suppose to pre bus your table. Meaning, all the bussers do is bring new dishes and place them down. At that point after I’ve already cleaned my table…I’ll set my own plates and keep my 11 dollars.

5.0
Aug 26, 2025

Fun place to work

Recommend
CEO approval
Business Outlook

Pros

Management was awesome to work under

Cons

None. I genuinely loved this job

Viewing 175 - 177 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.