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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Aug 26, 2025

Management Does Not Care.

Recommend
CEO approval
Business Outlook

Pros

Tips + hourly, sometimes free food

Cons

Managers do not care about the wellbeing of employees and abuse is rampant as well as managers gaslighting employees whenever they have any issues with management or employees

3.0
Aug 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and made friends really easily. The people there are always willing to help out.

Cons

If closing, long hours and the guests can be really rude.

Viewing 178 - 180 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.