Is The Cheesecake Factory a good company to work for?

The Cheesecake Factory has an overall rating of 3.7 out of 5, based on over 6,510 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at The Cheesecake Factory to a friend and 61% have a positive outlook for the business. The best reviews about The Cheesecake Factory have been left by employees working as Assistant General Manager , General Manager and Front Desk Host .

Does The Cheesecake Factory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cheesecake Factory employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cheesecake Factory. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at The Cheesecake Factory?

65% of The Cheesecake Factory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cheesecake Factory 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The Cheesecake Factory?

Server (1564) , Server/Waiter (710) , Hostess (320) , Line Cook (198) , Baker (165) , Host (144) , Cashier (117) , Bartender (97) , Busser/Runner (97) , Food Server (94) , Manager (94) , Dishwasher (84) , Busser (70) , Server/Bartender (69) , Server/Waitress (65)

What are the pros of working at The Cheesecake Factory according to real employee reviews?

"it can be good money if in a good section and not overstaffed and you get cash every shift" ((in 570 reviews)); "Pay was good They will make you work multiple stations at once It is always busy" ((in 305 reviews)); "great food and coworkers and service and cheesecake" ((in 280 reviews)); "The people were great to work with and it’s a social environment that I enjoyed." ((in 270 reviews)); "Flexible schedule and always worked with school schedule or anything else I had going on." ((in 188 reviews))

What are the cons of working at The Cheesecake Factory according to real employee reviews?

"Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked." ((in 508 reviews)); "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher" ((in 322 reviews)); "Long hours and some General Managers that do not respect your days off can make things difficult." ((in 290 reviews)); "Racial insensitivity and obvious favoritism." ((in 110 reviews)); "No breaks to smoke or eat" ((in 50 reviews))

What are the top reviewed The Cheesecake Factory locations?

Atlanta , Los Angeles , San Diego , Miami , Orlando , Las Vegas , Houston , Calabasas , San Jose , Boston , Chicago , San Francisco , Austin , Indianapolis , Pittsburgh , Brea , San Antonio , Jersey City , Jacksonville , Santa Monica , Seattle , Columbus , Fairfax , Irvine , Salt Lake City , Washington , Dallas , Honolulu , Huntington Beach , Novi

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)

David Overton

73% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews

3.0

May 10, 2023

Fun culture, but fun doesn't pay the bills

Corporate office

Recommend

CEO approval

Business Outlook

Pros

-great culture with fun work events -nice allowance to use at the restaurants -flexible hybrid schedule

Cons

-hard to move up for many individuals -pay is okay but not great compared to other companies in LA county -only executives get to enjoy the many perks including stock -company as a whole is very diverse, but there is no diversity on the board or in executive positions. You can guess the type in these roles. -every aspect (about 95%) of the company is overseen and approved by the CEO instead of trusting experts in their roles.

1.0

May 4, 2023

Work overload and no breaks!

Bakery

Recommend

CEO approval

Business Outlook

Pros

Easy to get suckered into a job offer in the bakery even if that’s not what you applied for because no one wants to work the bakery.

Cons

Unrealistic demands on work load, intense cleaning, heavy lifting and restocking. I felt like I was working for a cleaning company or in the warehouse again with all the EXTRA DUTIES they require you to do before they let you go home. They come inspect your cleaning with a cloth and run their finger along surfaces to check for dust. It is highly exaggerated and they make you feel like a child and it is very insulting. I don’t use the bathroom until I get home because they make you sign this waiver when you get hired pretty much waiving your rights to a break. You supposedly get a break only if you work a double shift. That’s the trouble with working for food and beverage places that don’t have a Union to protect your rights. They see that you have been working your tail off all day and they just check in every so often ( the managers) to ask if you are having fun and they are serious! You only see your schedule for one week at a time and makes it very difficult to plan anything in advance not knowing until the last minute if you’re going to have to work.

4.0

Mar 3, 2023

Cashier

Recommend

CEO approval

Business Outlook

Pros

Nice managers Diverse group of coworkers

Cons

Sometimes they hire ratchet and ghetto people We run out of supplies

Viewing 178 - 180 of 6,361 Reviews

Jobs at The Cheesecake Factory

Temporary to Hire IT Support Technician

Deployment Technician

RTEF Production Worker

United States

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