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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Jun 6, 2023

Horrible job but easy

Recommend
CEO approval
Business Outlook

Pros

Easy for the most part if you can handle drama, free soup and bread was always nice to take home.

Cons

Bad with scheduling, bad management overall, toxic coworkers, and of course very busy nights with many customers with high expectations.

2.0
May 21, 2023
Recommend
CEO approval
Business Outlook

Pros

-free meals -competitive pay -management actively participates in helping the facility run

Cons

-you are worked to death as a dishwasher -for the majority of the time your work will go unappreciated -there is no reward for working hard or doing well at your job except the occasional approving remark -becoming a certified trainer does not give you a raise -you will be made to train new workers even if you are not certified -there is little to no reward for going above and beyond in any regard, no matter what they tell you -all other areas of the restaurant will always be praised and appreciated more than you ever will -the turnover rate is extremely high. Only three people in the dish room remain from when I started. There has been a new trainee every week for the past month

4.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Great work culture, lives up to its name, pay is good based on how you serve

Cons

Longer type of hours, slow days means no money to be made

Viewing 175 - 177 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.