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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

People know to tip value customer service

Cons

big menu intense training the restaurant business is just toxic

5.0
Mar 1, 2022
Recommend
CEO approval
Business Outlook

Pros

-Free food if scheduled a double -Some shifts you can make $300-$400 if you close and have a good section. Usually at minimum $150 for a regular shift and section. -I liked how they have bins for dishes instead of dropping off dirty dishes at the dish pit like every other restaurant does

Cons

-Sometimes over staffs which can’t blame them cause it’s hard to tell sometimes how many you need on the floor. If it is over staffed and not busy, you could go home after 2-3 hours and make only 50-75 bucks. But that’s how serving goes anywhere. -Sidework varies per section such as doing rolls, cleaning certain areas, or putting stuff away. I’ve seen way worse side work at other restaurants though so not too bad. -Advancing to management was tough cause there’s limited spots, and most likely would need to relocate to move up.

5.0
Feb 18, 2022
Recommend
CEO approval
Business Outlook

Pros

If you make tips this is an excellent first job as you will learn how to work as a team and make way more than minimum wage.

Cons

Can be high stress at times and a very busy restaurant at almost all locations.

Viewing 196 - 198 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.