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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,360 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Simple tasks that were easy to learn.

Cons

Typical restaurant working environment. Lots of drama between employees. Management was also very hands off and whenever I got busy and needed help, not much was provided.

4.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Consistently busy and good environment

Cons

Bad tips or no tips from regulars, especially during the day.

5.0
Jul 7, 2025

Server life

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Supporting crew Coming back home with cash after every shift Amazing training, especially for every opening of a new CCF Working with people gets you humbled real quick, It requires patience, good and positive attitude; and teamwork.

Cons

Slow season = less hours Dealing with unreasonable guests more often than expected Sometimes overwhelming, if you're get easily flustered with too many tasks at the same time, a server position might not be your calling.

Viewing 217 - 219 of 6,360 Reviews

Glassdoor has 6,509 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.