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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Jul 7, 2025

Server life

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Supporting crew Coming back home with cash after every shift Amazing training, especially for every opening of a new CCF Working with people gets you humbled real quick, It requires patience, good and positive attitude; and teamwork.

Cons

Slow season = less hours Dealing with unreasonable guests more often than expected Sometimes overwhelming, if you're get easily flustered with too many tasks at the same time, a server position might not be your calling.

1.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

• Good team • Work/Life balance

Cons

• Poor management culture (toxic, unsupportive, and nepotistic) • Unhygienic and unpalatable staff meal • Racial bias and clear favoritism • Lack of appreciation for hard work • Increased workloads as a form of punishment • Stark change in the demeanor of the management when the higher ups are present • Constant pressure to interrupt diners to ask about desserts • Low salary in comparison to the high workload

5.0
Jul 3, 2025

$ & Coworkers

Recommend
CEO approval
Business Outlook

Pros

The money to be made here is awesome, coworkers, consistently busy. Pretty much do your own thing while taking care of your tables. Great job for difficult availability.

Cons

Cut hours, everyone is self sufficient not much help if you need it, higher ups lack of communication. This cheesecake is not a cookie cutter cheesecake like 95% of the others.

Viewing 220 - 222 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.