employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jun 30, 2025

amazing

Recommend
CEO approval
Business Outlook

Pros

fun energy good people make money

Cons

poor management drooling hours annoying people

1.0
Jun 28, 2025

Mismanaged and Underpaid

Recommend
CEO approval
Business Outlook

Pros

Nice coworkers -- not our managers

Cons

Low pay, constantly being yelled at by guests and management. Working back-to-back shifts with little notice.

1.0
Jun 27, 2025

Server

Recommend
CEO approval
Business Outlook

Pros

- Flexible Schedule - Cash money given at end of every shift

Cons

- Clientele - Extremely fast paced dine in service. There are never enough servers/managers/bussers on the floor to deal with the high volume of customers. - There are more tasks a server has to do at this restaurant than any other one. Often times you'll see servers baking bread when it's super busy. - Work culture is not the best. They'll hire anyone they can get their hands on. It's a revolving door of new workers for a reason.

Viewing 223 - 225 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.