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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent staff, they are very friendly here and always willing to help. Management are very patient and want the best for you.

Cons

Shift structure could be better.

5.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Loved everything about the culture, people, management, menu, etc.

Cons

None. The restaurant is constantly busy.

Viewing 238 - 240 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.