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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of hours available, always have something to do on shift, you gain people management skills

Cons

Everyone is always mad at you (guests, managers, other staff)

4.0
Jun 10, 2025

Server

Recommend
CEO approval
Business Outlook

Pros

Flexible work environment, good money if server manager doesn’t over schedule.

Cons

Not the best money if there are too many servers however the clientele tips well and the menu prices are high enough where you can make a lot of money

Viewing 244 - 246 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.