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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jun 6, 2025
Recommend
CEO approval
Business Outlook

Pros

good service and was very hospitable

Cons

I have nothing bad to say about this

3.0
Jun 5, 2025

Basic

Recommend
CEO approval
Business Outlook

Pros

It’s busy but staff are nice

Cons

It can become a lot with short staff

1.0
Jun 2, 2025

Toxic environment at The Cheesecake Factory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility, fast paced environment, some good coworkers who do their job well.

Cons

This was truly one of the worst places I’ve ever worked. The managers are extremely critical, degrading, unappreciative of hard work, and selfish. Allowing breaks is unheard of, and calling out sick gets you yelled at. The general manager is extremely sexist and lashes out solely at female employees. Also, no hygiene protocol was ever enforced for anyone handling food. It was a nightmare and made me so uncomfortable working here!

Viewing 247 - 249 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.