The Cigna Group reviews

Unreasonable demands on positions that should not be Production Metric driven and are! Politics, jobs being sent overseas and high management turnover.

Biggest con is that ALL of those amazing benefits I just named in the Pros section will be worthless if you end up with a dud manager and in a cycle of negative team morale. As with other places, there can be a level of favoritism and this became very obvious at many points in time. The manager will make or break your experience here because they ultimately go unchecked. Just know that. Basically the culture became so toxic that many valuable technicians left for greener pastures, leaving unfilled positions, understaffed pharmacies and overworked technicians. Other cons would be ancient point of sale technology that they have been saying they will upgrade for at least a decade. The training period is seriously one or two weeks long and there is no formal training program so that needs improvement. Upper management is either unaware, completely complacent or just too busy to notice the toxic work environments that some of their technicians have had to endure, which sadly negates any of the amazing benefits that this company generously offers.