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      The Cigna Group

      Engaged Employer

      The Cigna Group reviews

      3.5

      64% would recommend to a friend

      (6,800 total reviews)
      avatar

      David Cordani

      66% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Jul 8, 2021

      I don't like it here

      Pharmacy coverage review associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefit package for individuals and families and a liberal time off and sick leave policy. Health premium for family with a $1500 deductible and $3000 out-of-pocket max is only about $200 monthly, get about 120 hours off each year.

      Cons

      A constant struggle to be seen in a sea of 200+ other people in your department. Feeling unheard when speaking to any member of supervisory staff. Frequently needing to apologize to providers for mistakes and inaction of your peers. Pay increases do not keep up with inflation. Frequent introduction of new software tools that perform worse with every release. Being required to toe company line on policies that are transparently anti-consumer and processes that are designed to frustrate providers to the point of complacency.

      2.0
      Jul 7, 2021

      C / D Rating - Needs Improvement

      Operations advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company offers flexibility and working remotely.

      Cons

      - TOOLS/SOFTWARE: There are simply way too many tools/software programs. Instead of fixing and improving what they have, they will create band-aid fix new tools/software programs. So instead of having to use one tool for say one task, you are stuck using 2, 3, 4, etc. - JOB GROWTH/PAY: It is extremely hard to move up in the organization as there is a lot of concentration in the mid-range of roles. When moving up or laterally between roles it is hard to get a competitive bump up in pay. If you start off low in the company, it is hard to grow your salary as you get the "HR can only give "X%". You may be much more qualified for a position then an outside candidate, but they will start off at more then you if they were hired in. You are better off leaving and coming back if you want better pay in that case. There are a lot of empty promises regarding pay, they will tell you all day long that you are a star employee and you are vital to the organization, yet they will not pay a competitive salary or give rewarding bumps in pay. - BENEFITS: Health insurance for employees is not the best, considering you work for an insurance company you would assume you would be given a better - UPPER MANAGEMENT/CHANGES: Upper management will spearhead and push for changes, however do not understand the complications behind such changes and the tools and resources needed. They simply want it down, even though getting it down is near impossible without the right tools/resources. Poor planning.

      Viewing 403 - 405 of 6,800 Reviews
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      ReviewsThe Cigna Group reviews

      Glassdoor has 7,535 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.