The Cigna Group reviews

3.5

64% would recommend to a friend

(6,802 total reviews)
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David Cordani

66% approve of CEO

54% positive business outlook

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

7K reviews
2.0
Feb 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent paying job for customer service

Cons

We were switched from Salary to Hourly without any warnings We use to get paid vacation upfront now it has to be earned We are mirco managed to the point you can't even use the bathroom in peace without it being an issue. Its like we have to be glued to our desk the whole 8 hours They care more about their customers than their employees

2.0
Jan 22, 2021

Ughhh

Recommend
CEO approval
Business Outlook

Pros

You will be paid in money and the company name will look great on your resume when you leave.

Cons

Must be willing to brown nose and be a part of the "right groups". They let good employees go, and keep crap ones. They keep contractors on AS LONG AS POSSIBLE as to not pay benefits. Can't tell you the number of HR professionals they've chewed up and spit out both as Leaders in HR and as my co-workers. Diversity and Inclusion is a big joke here. They hire just to fill the numbers. If they actually cared as a company, they would help the LARGE population of minorities in the call centers who have zero way to get promoted above a certain level.

2.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

- Fairly decent work-life balance - Good facilities (plenty of parking) - Excellent co-workers!

Cons

Non-competitive salaries. With 5+ years of experience you have so many places to work in the area. Plenty competitors offering higher salaries for less responsibility. We've lost several top performers on our team due to this, when we wanted to counter to keep them around we were capped far too low. Once we were able to match but the now former employee wanted to leave because "it was like pulling teeth" to get a proper pay increase with Cigna. Certain benefits that helped give Cigna a slight way to stand out, like education reimbursement for example, have been reduced massively. Other problems is the health insurance itself, it's very expensive. You'd think working for the company we'd be given a discount, you'd be very wrong. *Hot button issue* but worth stating that regarding "Diversity & Inclusion". Oh... they're very "accepting", just don't you dare have a different opinion about anything they deem holy. I'm not remotely a conservative or "on the right" even a little but even I know there is an openly hostile environment towards them. You can chant left-wing slogans, most of which I fully support (out of work), but you'll be immediately in trouble if you even mention you agree with a mainstream Republican viewpoint. It's highly toxic and very troubling, again this coming from a liberal... I cannot imagine how truly miserable it must be for conservatives to work for Cigna. We've alienated tons of awesome people due to the overt left-wing pandering.

Viewing 412 - 414 of 6,802 Reviews

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