The Cigna Group reviews

Unrealistic expectations on employees, micromanagement, poor opportunity for advancement, poor pay, poor health benefits, poor retirement matching, unhappy culture, and high burn out. Every employee I know in this department has worked through their breaks and after hours even when overtime isn't available (i.e. employees didn't receive compensation for time worked in order to meet metrics). When unrealistic metrics aren't met, employees are let go (sometimes without much warning and in humiliating ways). Terrible work life balance. Diversity and inclusion doesnt include any anti-racism work. Senior leadership is mostly white men. Senior leadership held an LGBTQIA+ panel without including any LGBTQIA+ people and didn't take feedback & questions seriously. Leadership speaks poorly of and makes jokes about our customers using benefits for mental health/ illness. CEO townhalls are all lip service and no action. No opportunities for expanding skills that would be conducive to career growth. If you must accept a role here, leave as soon as you can.

Cigna's agile implementation is a bit too waterfall-ish. I have seen great strides in this area since I have been there, but there are still growing pains. Also, there is a mini-Kingdom/Guild mentality in many of the devops spaces, making it sometimes very difficult to get infrastructure in place for new development. Most engineering teams have the talent to quickly develop new services as part of new app or while decoupling current stacks, but the process of getting those deployed takes easily 10 times the effort. Too much of the architecture is very tightly coupled making it difficult to reuse existing solutions, and there are too many roadblocks to improving that. Cigna recently spun off a new company called Evernorth, emcompassing engineering and other portions of the original company. The reasons for this are unclear and may be benign, but it generally doesn't leave anyone with a good feeling.