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      The Cigna Group

      Engaged Employer

      The Cigna Group reviews

      3.5

      64% would recommend to a friend

      (6,808 total reviews)
      avatar

      David Cordani

      66% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Oct 12, 2024

      Don't

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cigna is 100% work from home.

      Cons

      So training is horrible. You submit surveys but it comes from your email, id# so you really can't be honest. There is no after work or time out for rest room or if you need to make emergency call. So most importantly is you have to learn a total of 9 systems to look up customer claims, eobs, send tasts, look up checks etc. Then its so many changes every year. How can anyone give correct information to a customer with the large amount of systems to review. Qcare system is IDX or 1970 DOS system. Way too much.

      Viewing 682 - 684 of 6,808 Reviews
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      ReviewsThe Cigna Group reviews

      Glassdoor has 7,543 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Read employee reviews and ratings on Glassdoor to decide if The Cigna Group is right for you.