The Cigna Group reviews

This was by far, the worst job I’ve ever had. The training is not adequate and is very unorganized. The trainers/skill coaches are not very knowledgeable. Despite receiving terrible training, if management feels as if you are not performing as they “feel” you should be, they will terminate you in a heartbeat. People continue to get fired or resign while the workload continues to increase but they refuse to hire more people. Claim managers are undervalued, underpaid and simply unappreciated. It is a highly stressful environment with unrealistic expectations. This is not a 40 hour work week job; more like a 60 hour work week is needed to get the job done. There is little to no support from Seniors, Team Leaders and Directors. You can bend over backwards for this department and still not get a raise and will most certainly get overlooked for any promotions. There is no consistency with management; what you will get from them all depends on what day it is. Sometimes they feel like a nut and sometimes they don’t.

Certain departments are black holes that there is little chance of ever being promoted out of. Communication between departments is non-existent.