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The Computer Hut

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The Computer Hut reviews

4.0

76% would recommend to a friend

(21 total reviews)
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Chris Bates

84% approve of CEO

81% positive business outlook

The Computer Hut has an employee rating of 4.0 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

21 reviews
5.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Computer Hut has taught me how to be nimble in the IT world. I’ve worked with a lot of different systems and networks and client needs. It’s like being an administrator of 50 networks at a time. The skills learned here will benefit your entire career. The techs here are top notch, and we all learn from each other. Teamwork is one of our core values, and something that has always been strong here. You’ll get to network. You’ll meet lots of people in different industries.

Cons

It can be a blessing and a curse to deal with new technology every day. You never know what kind of systems a new client relies on, and you have to be ready to learn it to support it. Some people appreciate this challenge. Some don’t.

4.0
Feb 4, 2018

Current Employee Review

Recommend
CEO approval
Business Outlook

Pros

Most of the reviews for The Computer Hut on this site are from former employees which one might expect to be negative based on the circumstances of their departure. Allow me to offer a different perspective. I have been happily employed by The Computer Hut for over three years. Everyone, both admin and technical staff, work well together in a usually pleasant but fast-paced environment. If all of the technical staff are engaged, the CEO is not above "getting his hands dirty" and grabbing a firewall or switch that needs to be installed at client site. This is a rarity in business today. Salaries are competitive in the Little Rock market. Benefits are above average. Insurance (hospitalization, dental, vision) are partially paid by the company, an employer-matching IRA is available, there is a liberal PTO policy, and off-site team building social events are scheduled quarterly.

Cons

One past con, which was recognized and is being addressed by the company, is the growing pains experienced by any growing company. In the past we have had people in positions in which they were not necessarily a good fit. Today, everyone seems to be well-positioned and management has hired an excellent Director of Operations. Unlike the past, by not having a technical background he is able to focus on the operation as a whole without involving himself in the technical side of the business. Sometimes the hours can be quite long, especially for salaried techs. However, this is just the nature of the IT industry. If you are looking for a 9-to-5 job, IT just might not be the right place for you.

5.0
Jan 25, 2018

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Amazing Benefits - Insurance policies are excellent and 100% paid for by the company. 401K contribution is matched up to 3%. Fun and exciting quarterly outings/events sponsored by the company. Free breakfast on the 5th Friday of months that have 5 Fridays. New management has taken over and they are working hard to improve the things that are outdated. Very laid back atmosphere - no micromanaging here! If you have an issue, you are encouraged to speak with your manager about it to come up with a solution that works for everyone. Personally, I have worked at FAR worse places with managers that micro-managed every little thing that I did and watched me like a hawk to ensure that I didn't make mistakes. That is most definitely NOT the case here. I am trained for a task and left alone to do my job. When I make mistakes, I am shown how to prevent it from happening. I have never been scolded or made to feel 2 inches tall. I am encouraged, my hard work is recognized and I am never asked to work ungodly hours. When I was snowed in a few weeks ago, I was told not to put myself in an uncomfortable position by driving to work. This really showed me that my safety was more important than my job being done for a day or two. I feel like I am trusted with my responsibilities, I am given confidence in job security and most importantly, I know that what I do here is valued. I am very happy here and I can certainly say that I will be here for many years to come. I look forward to coming to work each day and working with the other amazing people that are employed here. You are going to have problems and BS no matter where you go for employment. But here, the BS is definitely minimal. The good absolutely outweighs the bad. It's a great place to be employed.

Cons

Paid time off MUST be used when missing more than two hours of work. - (this is not optional) Policies and Employee Handbook need a complete overhaul. Some employees are allowed to do things that are against policy, while others aren't.

Viewing 13 - 15 of 21 Reviews

Glassdoor has 21 The Computer Hut reviews submitted anonymously by The Computer Hut employees. Read employee reviews and ratings on Glassdoor to decide if The Computer Hut is right for you.