Is The Hartford a good company to work for?

The Hartford has an overall rating of 3.8 out of 5, based on over 4,456 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 72% of employees would recommend working at The Hartford to a friend and 69% have a positive outlook for the business. The best reviews about The Hartford have been left by employees working as Intern , Senior Data Engineer and Data Engineer .

Does The Hartford pay their employees well?

According to anonymously submitted Glassdoor reviews, The Hartford employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Hartford. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at The Hartford?

72% of The Hartford employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Hartford 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at The Hartford?

Customer Service Representative (160) , Underwriter (130) , Claims Adjuster (124) , Director (74) , Ability Analyst (55) , Sales Associate (49) , Customer Service Representative (CSR) (40) , Account Manager (39) , Claims Representative (39) , Senior Underwriter (38) , Analyst (36) , Manager (35) , Customer Care Representative (31) , Team Leader (31) , Business Analyst (30)

What are the pros of working at The Hartford according to real employee reviews?

"Good Benefits are at this" ((in 443 reviews)); "It's a shame this place hires such great people because no one is appreciated." ((in 249 reviews)); "You have a lot more flexibility than most places so work life balance is great." ((in 233 reviews)); "The pay is good when you start but hard to get a meaningful raise after that." ((in 226 reviews)); "Overall some of the finest people I've worked with and a great culture" ((in 191 reviews))

What are the cons of working at The Hartford according to real employee reviews?

"To much emphasis on college degrees in IT area where most managers have degree in non" ((in 78 reviews)); "It seems upper management has been under pressure to reduce staff and do more with less." ((in 33 reviews)); "Way too much favoritism resulting in advancement of the lazy/underserving." ((in 33 reviews)); "Very heavy work load sometimes hard to manage" ((in 28 reviews)); "Senior Management is constantly increasing goals without increase in compensation while simultaneously increasing job expectations." ((in 18 reviews))

What are employees saying about The Hartford layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Hartford layoffs and their outlook for job security at The Hartford in 2026.

What are the top reviewed The Hartford locations?

Hartford , Charlotte , Windsor , San Antonio , Lake Mary , New York , Phoenix , Scottsdale , Aurora , Chicago , Allentown , Oklahoma City , Indianapolis , Simsbury , Bloomington , Los Angeles , Syracuse , Minneapolis , Alpharetta , New Hartford , Santee , Atlanta , Houston , Boston , Clinton , San Diego , Orlando , Woodbury , Plantation , Southington

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The Hartford

The Hartford reviews

3.8

72% would recommend to a friend

(4,270 total reviews)

Christopher Swift

80% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.8

Career opportunities

3.5

Senior management

The Hartford has an employee rating of 3.8 out of 5 stars, based on 4,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Hartford employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jul 14, 2021

Not the entry level role for you!

Customer relationship specialist

Recommend

CEO approval

Business Outlook

Pros

Gain entry-level customer service skills. The benefits begin day 1 and are really good.

Cons

If at all possible, do not take this role just to get your foot in the door! If you have a 4-year degree or are a recent graduate, brush up on your behavioral interviewing skills and apply for underwriting positions. You will be unnecessarily stuck in customer service when you could have started in a role making 15K-20K+ more to start. I've seen people make that mistake many times just because they didn't know.

1.0

May 31, 2021

Extremely Harsh working Environment

Team leader

Recommend

CEO approval

Business Outlook

Pros

None to mention outside of pay.

Cons

Rude RVP, AVP, Managers and TL's. Will work you to the bone Monday - Sunday including holidays and days off sometimes 12+ hours a day because they want to cut back on staff to be more profitable. Extreme burn out :-(

1.0

Oct 12, 2020

Beware of their Diversity and Inclusion strategy

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great company to work for, great benefits, great work life balance. Everything is pretty good, they have a great Diversity & Inclusion department, great opportunities, great Employee Resource Groups.

Cons

They don't promote women of color! They don't promote diverse candidates. They don't consider diverse career backgrounds during promotion cycles. They only consider standards that only very privileged people can achieve. Therefore, only privileged people get promoted. They would rather hire external non people of color than coach and mentor qualified people of color for the role. They don't reprimand micro-aggressions, they have an outdated and performative Diversity & Inclusion strategy. They promote Diversity & Inclusion as their greatest asset, but if you work there long enough you will understand that it lacks true substance. If you don't need a promotion for the next 5 years and are okay with seeing your non people of color colleagues get promoted before you, the company is phenomenal to work for. If you are still growing in your career, need coaching or are a woman of color, work somewhere else.

The Hartford Response

Thank you for your feedback. As a company committed to cultivating an environment and culture where all employees feel valued and respected, we take feedback such as this very seriously. So we can look in to these concerns, we ask that you consider providing more specific information through the EthicsPoint Reporting Service.

Viewing 127 - 129 of 4,270 Reviews

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