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      The Restaurant Store

      Engaged Employer

      The Restaurant Store reviews

      3.6

      51% would recommend to a friend

      (60 total reviews)
      avatar

      Steve Leaman

      67% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Culture & values

      3.4

      Diversity & inclusion

      3.2

      Senior management

      The Restaurant Store has an employee rating of 3.6 out of 5 stars, based on 60 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Restaurant Store employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      60 reviews
      1.0
      Nov 14, 2025

      a dumpster fire of a restructure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      • coworkers were genuinely great and supportive. was once a good culture. • pay and benefits were ok. • some teams outside of marketing were stable and well run.

      Cons

      • the marketing restructure was a complete dumpster fire. confusing, rushed, and made zero sense. • random unexplained eliminated positions and firings that left everyone on edge. • some positions were reposted almost immediately with a one word title change. • leadership felt disconnected and offered little support. • morale tanked due to instability and poor communication. • constant sense of uncertainty and job insecurity. • at the mercy of webstaurantstore since they’re the larger company and ultimately want full control.

      2.0
      Feb 18, 2019

      Great starting job

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fellow co-workers. Customers. Free food every once in a while. Great job for someone just completing college.

      Cons

      Don’t pay you what you’re worth, hours are sporadic, tell you you have potential and when you do everything they ask of you, they don’t hold up to their end.

      avatar
      The Restaurant Store Response
      5y
      Thank you for sharing your concerns. We strive to have a company culture that allows for open and honest conversation between management and staff. We are always looking for ways to improve, especially in communicating about growth opportunities within the company so we appreciate your feedback and have shared it with management for further review.
      3.0
      Aug 17, 2016

      Sales Associate

      Sales associate/manager trainee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a great staff of people at the store that became like a family to me. The support of the staff to help each other is great. The rotating schedule is fine as long as you are used to it.

      Cons

      Awful management. Vague job descriptions with no guidelines and then demeaning employees for not knowing what is expected of them. Changing the store to "improve" look but irritating customers. Pushing out small businesses while telling the employees to push sales in them. Promoting favorited employees but giving them no responsibility and then heaping expectations and duties into other employees with no gratification or promotion opportunities.

      Viewing 7 - 9 of 60 Reviews
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      ReviewsThe Restaurant Store reviews

      Glassdoor has 67 The Restaurant Store reviews submitted anonymously by The Restaurant Store employees. Read employee reviews and ratings on Glassdoor to decide if The Restaurant Store is right for you.