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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) Retail Associate reviews

2.7

34% would recommend to a friend

(23 total reviews)
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Brett Beveridge

100% approve of CEO

33% positive business outlook

Retail Associate employees have rated The Revenue Optimization Companies (T-ROC) with 2.7 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Retail Associate professionals have an average working experience there. The Revenue Optimization Companies (T-ROC) is rated 24% below average by Retail Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

23 reviews
3.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Commission check recorded as income instead of bonus, so it isn’t taxed at a higher rate.

Cons

Expected to make sales goals without getting any hours. Sales goals were close to the sale as full-time employees who actually got hours.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. We’re glad you appreciated how commissions were structured, and we’re always working to ensure our compensation practices remain fair and competitive. We understand your concern about meeting sales goals with limited hours. Feedback like yours has helped us improve how we support part-time team members. Through tools like WeLearnFromU, we’re actively gathering insights to better align expectations with available resources. If you’d like to share more, we’re always here at t-roc.fyi/WeSupportU. Best of luck on your next chapter.
1.0
Jun 28, 2024
Recommend
CEO approval
Business Outlook

Pros

This is the first job where I've not been able to find one pro. Just don't do it.

Cons

You're dealing more with Walmart management and upset customers because they can't find a Walmart employee. You're expected to help all Walmart customers and attempt to transition the conversion to a wireless one as you're helping them. If anyone walks up to you wanting contract phones then it's probably fraud. They don't coach up, they coach out.

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The Revenue Optimization Companies (T-ROC) Response
1y
Thank you for your feedback. We're sorry to hear that your experience at T-ROC wasn't positive. We aim to create a supportive work environment and will take your feedback seriously. We recognize that engaging with customers preoccupied with their errands can be challenging. Your coaching and performance management are noted, and we are actively working to improve the experience for our employees in this area. Thank you for bringing these issues to our attention. We appreciate your honesty and wish you the best in your future endeavors.
4.0
May 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people Good commission structure Easy job

Cons

Long training on zoom without much engagement

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The Revenue Optimization Companies (T-ROC) Response
2y
Thank you for sharing your feedback with us. We're glad you appreciate the great people and commission structure. We will explore options to improve engagement and flexibility.
Viewing 1 - 3 of 23 Reviews

Glassdoor has 975 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.