Is The Revenue Optimization Companies (T-ROC) a good company to work for?

The Revenue Optimization Companies (T-ROC) has an overall rating of 3.8 out of 5, based on over 975 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 71% of employees would recommend working at The Revenue Optimization Companies (T-ROC) to a friend and 68% have a positive outlook for the business. The best reviews about The Revenue Optimization Companies (T-ROC) have been left by employees working as Retail Merchandiser , Merchandiser and Brand Ambassador .

Does The Revenue Optimization Companies (T-ROC) pay their employees well?

According to anonymously submitted Glassdoor reviews, The Revenue Optimization Companies (T-ROC) employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at The Revenue Optimization Companies (T-ROC). This rating has improved by 11% over the last 12 months.

How satisfied are employees working at The Revenue Optimization Companies (T-ROC)?

71% of The Revenue Optimization Companies (T-ROC) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Revenue Optimization Companies (T-ROC) 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at The Revenue Optimization Companies (T-ROC)?

Wireless Specialist (79) , Sales Associate (45) , Sales Representative (41) , Wireless Sales Consultant (36) , Wireless Sales Specialist (29) , Wireless Sales Representative (26) , Retail Sales Associate (21) , Area Manager (20) , Brand Ambassador (17) , Manager (16) , Retail Merchandiser (14) , District Manager (13) , Senior Wireless Specialist (12) , Market Lead (10) , Merchandiser (10)

What are the pros of working at The Revenue Optimization Companies (T-ROC) according to real employee reviews?

"good pay and easy to clock in" ((in 87 reviews)); "New sales employees start at 15 and hour plus uncapped commissions." ((in 38 reviews)); "Great people to work with" ((in 37 reviews)); "TROC is an entrepreneurial company focused on creating a great culture for its employees and outstanding products for our customers." ((in 19 reviews)); "Great company and coworkers." ((in 16 reviews))

What are the cons of working at The Revenue Optimization Companies (T-ROC) according to real employee reviews?

"Walmart is god awful its the worst aspect of the job from lousy staffing to poor management" ((in 58 reviews)); "Horrible management theres no training" ((in 33 reviews)); "5. Upper management encourages the abuse" ((in 25 reviews)); "Medical benefits are expensive and are not very comprehensive." ((in 24 reviews)); "Managers have no clue what it going on or how to make things happen that people can understand." ((in 22 reviews))

What are employees saying about The Revenue Optimization Companies (T-ROC) layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Revenue Optimization Companies (T-ROC) layoffs and their outlook for job security at The Revenue Optimization Companies (T-ROC) in 2026.

What are the top reviewed The Revenue Optimization Companies (T-ROC) locations?

Coral Gables , Miami , Charlotte , Tampa , Atlanta , Indianapolis , Raleigh , Pittsburgh , Jacksonville , Huntsville , New York , Washington , Jacksonville , Fayetteville , Los Angeles , Cape Coral , Newark , Birmingham , Mobile , Chicago , Oklahoma City , Owensboro , Houston , Kingsport , Knoxville , Nashville , New Orleans , Seattle , Portland , Estero

The Revenue Optimization Companies (T-ROC) reviews

3.8

71% would recommend to a friend

(950 total reviews)

Brett Beveridge

80% approve of CEO

68% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Revenue Optimization Companies (T-ROC) has an employee rating of 3.8 out of 5 stars, based on 950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Revenue Optimization Companies (T-ROC) employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

950 reviews

3.0

Sep 21, 2023

Not worth the stress

Market lead

Recommend

CEO approval

Business Outlook

Pros

Pay was pretty good for the time. Moved up pretty fast.

Cons

Off the clock meetings. The company couldn’t keep staff and made made it impossible to lead a team, at times I’d have to run store to store just to try to make sales because the stores had no staff, favoritism was a big issue as well

The Revenue Optimization Companies (T-ROC) Response

2y

Thank you for bringing this to our attention. We are actively working to make improvements based on feedback like yours. While we understand that expectations can be stressful, working off-the-clock hours is strictly prohibited at T-ROC.

3.0

Sep 13, 2023

Troc review

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Sales training is pretty good

Cons

They try to get you based on commission

The Revenue Optimization Companies (T-ROC) Response

2y

Thank you for taking the time to let us know about your time working with us!

1.0

Sep 7, 2023

RUN! Never seen anything like this.

Wireless specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is ok. Eventually you realize it is not worth it, with the many problems that you go through working there.

Cons

Training: There is little to no training. There was no proper training for employees to even try to retain knowledge. I was thrown out by myself there on my 3rd or 4th day and they expected me to make a sale with no information. I barely knew how to log into system or was not even given a t-shirt yet. No work-life balance: Could not take off for anything even if it was months in advance. Not enough people working there to rotate schedule or even get off for a day. Management: Every hour or even 30 minutes management messages in group chat about sales. If the store is dead, they do not care they just want a sell no matter how you sell it. This creates a hostile and toxic work environment. Management has no clue; they are sometimes no help. Manager does not prepare or demonstrate efficiently. The reginal management has most likely had not been there that long and was not given proper training either. This starts from the top to new hires. Environment: It was nice talking to customers in store. It can get annoying working with Walmart employees in electric department, and everyone is angry and asking for help and you are unable to help all while trying to sell phones. Efficiency: The company's setup is not very efficient. Should be a better way in 2023 to enter in customer's information. The system is repetitive and doesn't have many options to go back, compare plans, or even prices of phones customer are interested in.

The Revenue Optimization Companies (T-ROC) Response

2y

Thank you for bringing to our attention the need to improve our training efforts. At T-ROC, our objective is to establish successful career paths and promote the growth of our employees from within. We are sorry to learn that our expectations have not been met. Please know that we are taking your feedback seriously and are actively working towards making lasting improvements throughout the company.

Viewing 385 - 387 of 950 Reviews

Top companies for "Compensation and Benefits" near you

Carhartt

3.7★Compensation & Benefits

P.C. Richard & Son

3.5★Compensation & Benefits

Bestbuy Mobile

3.6★Compensation & Benefits

Abt

4.0★Compensation & Benefits

Jobs at The Revenue Optimization Companies (T-ROC)

Technology Service Center Analyst II