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The Revenue Optimization Companies (T-ROC)

Engaged Employer

The Revenue Optimization Companies (T-ROC) reviews

3.8

71% would recommend to a friend

(950 total reviews)
avatar

Brett Beveridge

80% approve of CEO

68% positive business outlook

The Revenue Optimization Companies (T-ROC) has an employee rating of 3.8 out of 5 stars, based on 950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Revenue Optimization Companies (T-ROC) employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

950 reviews
3.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Commission and no manager on site with you

Cons

Working on all holidays throughout the year

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The Revenue Optimization Companies (T-ROC) Response
3y
Thank you for letting us know about your time with us a T-ROC. We appreciate your feedback.
1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is great, not going to lie about that. For the right person this can be an amazing job but unfortunately the right person is a unicorn. They offer commission on top of hourly pay Work with great people Learn about the industry

Cons

Where do I start? Well in my experience I had an area manager that was okay with skirting the rules to get a sale, but beware because you will get fired for doing so, as I did. They don’t tell you everything up front and then will fire you for not knowing. They micromanage you on this Work Chat, which is a hostile environment created to belittle people and brag about sales. It’s honestly more toxic than any group chat you’ve ever been in. The manager provide no morale boosts, in fact they’re really good at breaking you down. If Walmart is open they expect you to work, even if there’s an active hurricane rolling thru and you lost power at home. If you have Covid they will write you up for missing work. If you do too well they will cut you as well because they don’t want to pay out so much commission. The managers will pile work on you with unrealistic goals based on the stores customer demographics and then lambast you when you fall short. It’s a revolving door of employees, I was there five months and every single co workers that was there when I was hired was gone, I was the oldest tenured rep. It’s okay to break rules only when it’s convenient for them and will discipline you otherwise. If they want to talk to you about breaking rules they will call you so that there isn’t a paper trail leading back to them. They don’t work with availability either, either you’re available or you can’t work. If the Walmart machines are down they still expect sales out of you. If the power went out in your store they still expect work from you. I could keep going and going but I don’t want to have an essay here.

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The Revenue Optimization Companies (T-ROC) Response
3y
Your experience certainly does not reflect the commitment T-ROC has to operate with integrity and employee advocacy. We take your concerns seriously and would appreciate it if you could reach out to us directly to discuss this further. Please contact Peopleexperience@trocglobal.com . Thank you
1.0
Dec 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Got to work with customers

Cons

Threatening of being fired daily or meet impossible goals

Viewing 418 - 420 of 950 Reviews

Glassdoor has 975 The Revenue Optimization Companies (T-ROC) reviews submitted anonymously by The Revenue Optimization Companies (T-ROC) employees. Read employee reviews and ratings on Glassdoor to decide if The Revenue Optimization Companies (T-ROC) is right for you.