The Revenue Optimization Companies (T-ROC) reviews about "training"

Lack of training. Pressure to sell many units within a very short time.

Training: There is little to no training. There was no proper training for employees to even try to retain knowledge. I was thrown out by myself there on my 3rd or 4th day and they expected me to make a sale with no information. I barely knew how to log into system or was not even given a t-shirt yet. No work-life balance: Could not take off for anything even if it was months in advance. Not enough people working there to rotate schedule or even get off for a day. Management: Every hour or even 30 minutes management messages in group chat about sales. If the store is dead, they do not care they just want a sell no matter how you sell it. This creates a hostile and toxic work environment. Management has no clue; they are sometimes no help. Manager does not prepare or demonstrate efficiently. The reginal management has most likely had not been there that long and was not given proper training either. This starts from the top to new hires. Environment: It was nice talking to customers in store. It can get annoying working with Walmart employees in electric department, and everyone is angry and asking for help and you are unable to help all while trying to sell phones. Efficiency: The company's setup is not very efficient. Should be a better way in 2023 to enter in customer's information. The system is repetitive and doesn't have many options to go back, compare plans, or even prices of phones customer are interested in.

Had bad energy, idk how to tell you. They expected me to make sales They rushed me when I was already doing the work They were possibly talking behind my back. Poor training. Bad bosses in general

This job requires you to be a forgetful type of person, working to the standards of this company is mental torture. They will force you to make sales on your first day, and it will only escalate, with the threat of firing you. THERE IS NO SENSE OF WORK. you will wonder why you got into that sunken boat. There is no supervision or help, the apps the company uses most of the time will not work. The manager will only remember you when it comes to more sales. This company destroys your self esteem about work, about yourself and all the time they will remind you that you are a weakling. You see new people coming in and out every day because nobody supports how this compound works.

They try to get you based on commission

No training. Always have to be on your phone in chat even on day off. Even on PTO have to work in chat Unrealistic goals