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The Tile Shop, Inc.

Engaged Employer

The Tile Shop, Inc. reviews

3.0

40% would recommend to a friend

(570 total reviews)

Cabell Lolmaugh

62% approve of CEO

22% positive business outlook

The Tile Shop, Inc. has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Tile Shop, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

570 reviews
3.0
Sep 3, 2016

Sales

Recommend
CEO approval
Business Outlook

Pros

Really fun today work with clients and assist them in making selections

Cons

Straight commission position. Very competitive and you have today constantly check your sales in the system. Other sales people have the ability go take parts of your sale with out management approval..very physical work...boards are heavy and you have today assist clients in loading their orders.

4.0
Aug 29, 2016

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Great company and the pay for managers use to be great until January of 2016. Several managers of stores doing less $215k a month took huge pay cuts. Company refuses to advertise properly or at all. Need to invest in advertising instead of complaining that managers aren't hitting numbers.

Cons

Sales associate pay plan should be a base instead of a commission versus draw. It makes it very hard to retain a staff when they're commision only but then ALSO told to load and unload clients, clean the store, Planogram store resets 4x a year, mini inventory every week, Physical inventory every year, it's just a huge amount of responsibility put on a commissioned sales associate who only makes money off sales- not by cleaning. Most companies in our industry or similar industries don't require their commission paid associates to do anything but sell. Don't take your people off the sales floor and then complain about sales numbers- hire out for cleaning and inventory and store resets like any other major company would. If you do that so many people would stop job searching and complaining every day and just stay with the company.

1.0
Aug 10, 2016

Just Say NO!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice Showrooms. If you enjoy an atmosphere similar to the competitive nature of car sales and consistently looking over your shoulder to try and keep coworkers from stealing your sale while not having a life outside of work then this is the perfect job for you.

Cons

No Support, poor training, low pay, lack of product availability, dishonest management, lack of customer service, long hours seven days a week, unattainable goals that cause you to constantly fight to stay out of subsidy.

Viewing 433 - 435 of 570 Reviews

Glassdoor has 576 The Tile Shop, Inc. reviews submitted anonymously by The Tile Shop, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if The Tile Shop, Inc. is right for you.