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The Tile Shop, Inc.

Engaged Employer

The Tile Shop, Inc. reviews

3.0

40% would recommend to a friend

(570 total reviews)

Cabell Lolmaugh

62% approve of CEO

22% positive business outlook

The Tile Shop, Inc. has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Tile Shop, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

570 reviews
3.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

It was easy to make lasting relationships with my co-workers at the Grand Rapids location. I have never had more fun at a job because of the people I worked with. I was able to exercise my interior design skills with many residential and commercial projects every day. It is a great was to get comfortable with talking to people, and becoming an expert on the subject. I do not consider myself a good "salesperson" and my sales numbers were still pretty good most months. I'm convinced the secret to selling is just being a person, relating to the customer and genuinely wanting to help them.

Cons

Money seems to be the only thing the company values. At the top of each day's To-Do list is "SELL SELL SELL" Management threw a fit every time we wanted time off. Even trying to switch the days you're working around, still maintaining 40 hours a week, felt like an ordeal. My manager was confused as to why I needed to take half a day off to attend my own college graduation ceremony. Your co-workers may be the reason you either maintain or lose your sanity. Almost all of my co-workers were fantastic and it was the best time I've ever had at a job. But because of the competitive nature of the job (competing for sales), one bad co-worker caused a lot of problems at our store in a matter of weeks. Fortunately, that person no longer works there. My biggest problem though, and the reason I left, was the fact that my pay was so unstable and unpredictable. It stressed me out more than it should have, and I had good sales numbers most months. The problem was that I could make triple a normal paycheck one month, and then be in subsidy the next month and it was as if those good months never happened in upper management's eyes. Eventually the stress of the job led to me not caring, which I imagine is what happens to a lot of other employees.

4.0
Aug 8, 2016

Sales, Design

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for area. Good management at store level.

Cons

Very slow and boring at certain times.

1.0
Aug 5, 2016

Designer/Sale

Recommend
CEO approval
Business Outlook

Pros

Honestly there are NOT any good reason to work for this company. U think most reviews are because they are mad retaliation. It's not I still work here and hate it. If you have an interview go into any store and ask the employee what they think honestly. Due to kids and family Im riding the waves until I find another one. Snakes cutthroat harassment oh wait these are cons they all exist

Cons

Downside.....management makes all the money while the sales operate the store. Talking sales associate get 1000 managers get 5000 to do nothing.u have to do all the paperwork work the crazy hours while management enjoy theirs. Marketing is horrible. DC can't keep up with materials inventory. One day u got plenty then tomorrow it's disco or either unavailable for 4 months. Lol subsidy I'd how the company make they money to pay managers to ensure you go into subsidy. Yea if you don't seem because the company isn't advertising then yes you will be entitled to pay the company money. YOU OWE THEM FOR NOT SALE THEIR TILE. YES EVEN THO YOU operated THEIR BUILDING FOR 9HRS TODAY. They expect you to clean up count inventory do Plata gram. It's over 4000 tiles to count. And the only way to make money is to Sell tile. How do you sell tile if your required so much to do. Managers sit at their desk all day hiding from csi.....

Viewing 436 - 438 of 570 Reviews

Glassdoor has 576 The Tile Shop, Inc. reviews submitted anonymously by The Tile Shop, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if The Tile Shop, Inc. is right for you.