employer cover photo
employer logo
employer logo

The Tile Shop, Inc.

Engaged Employer

The Tile Shop, Inc. reviews

3.0

40% would recommend to a friend

(570 total reviews)

Cabell Lolmaugh

62% approve of CEO

22% positive business outlook

The Tile Shop, Inc. has an employee rating of 3.0 out of 5 stars, based on 570 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Tile Shop, Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

570 reviews
1.0
Jun 9, 2015

Commission only?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. Amazing store layout. Can negotiate pricing.

Cons

Not a job that should be commission only.

1.0
Jun 8, 2015
Recommend
CEO approval
Business Outlook

Pros

chance to make money if you last they do have full benefits starting the first day of a new month after 90 days. they had me start on the 4th so that would have been almost 120 days till they kicked in.

Cons

Horrible job as a commission sales person. I was told in my interview that it was a pure commission with a draw of $500 a week that you don’t have to pay back for the first 6 weeks. This was wrong it is $2000 a month with two pay periods a month and you don’t have any draw your first 3 pay periods. That is a difference of $2000 a year and several hundred your first month if you are not making anything. They said they had no cleaning crew and do everything around the shop. That is fine I have spent 30 minutes to an hours helping keep the store clean each day at other sales jobs. What I have not done is come in for my whole second week and be expected to break into a hard sweat moving tile around the shop for 7 hours out of 9 with an hour for lunch. Not to mention they only want you to talk to someone if you greet them at the front door and get yelled at if you talk to someone in the store so while I am moving tile in the back of the store breaking a sweat I have no chance to see anyone coming in no chance to talk to anyone or make anything above the base they want to pay that can be less than minimum wage when they schedule you for 55 hours in the week and the pay period can be 15 to 16 days long. They expect you to come in and work as an hourly employee for the most part moving tile cleaning and doing whatever they say when you only actually get paid for talking to and sell customers. They are also horrible about protecting you or even letting you follow up with the customers that you do talk to and since most people need to come in multiple times its more of a grab as many people as you can walking in to see who may be buying today. You could not even put quotes in the system for fear of other tile shop stores undercutting your quote or stealing your customer. It was a joke to the point in the manual after they hire you as a commissioned sales person they say they want to abolish that term from the company work place. No one else that worked their with me had ever been a retail commission sales person and there is a reason why stay away.

2.0
May 30, 2015

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay if you can make commission

Cons

Subsidy if you do not make commission, poor management, vulcher sales people, way too much cleaning and loading up customers for a commission job.

Viewing 496 - 498 of 570 Reviews

Glassdoor has 576 The Tile Shop, Inc. reviews submitted anonymously by The Tile Shop, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if The Tile Shop, Inc. is right for you.