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The Zappos Family

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The Zappos Family reviews

2.8

26% would recommend to a friend

(678 total reviews)
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Scott Schaefer

31% approve of CEO

7% positive business outlook

The Zappos Family has an employee rating of 2.8 out of 5 stars, based on 678 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

678 reviews
2.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Zappos.com gave me many opportunities to expand and explore my talents and skills. It had great benefits, and great people.

Cons

Zappos.com gave me many opportunities to expand and explore my talents and skills. That said, once Zappos.com became an "experimental company" trying to figure out the best organizational structure, using concepts such as Holacracy, Teal Organizations, and Market Based Dynamics, the company started to unravel. The company many of us helped build and grow was becoming a shell of its former self. Over the last 2 years, Zappos has reduced much of its workforce in a series of layoffs, with, what seems like, a focus on its most tenured employees. Based on second-hand information from former employees that have most recently been laid off, it is no longer a "great place to work".

5.0
Sep 11, 2024

Fun Company

Recommend
CEO approval
Business Outlook

Pros

Company Culture was amazing and our teams are like family

Cons

Being bought by Amazon has changed the company culture in some ways.

1.0
Sep 10, 2024

Avoid

Recommend
CEO approval
Business Outlook

Pros

None anymore, they all gone

Cons

Weird culture now, sinking ship. Ask yourself why does amzon chose to compete with itself

Viewing 55 - 57 of 678 Reviews

Glassdoor has 752 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.