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The Zappos Family

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The Zappos Family reviews

2.8

26% would recommend to a friend

(679 total reviews)
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Scott Schaefer

31% approve of CEO

7% positive business outlook

The Zappos Family has an employee rating of 2.8 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Zappos Family employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

679 reviews
5.0
Feb 20, 2024

Amazing company

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, career opportunities, top-tier benefits, and the best part is how incredibly amazing and friendly the people are. Sure, not everyone is going to be your best friend but you'll likely find a few very close ones and it makes working there so much more fun and rewarding.

Cons

After Amazon's takeover, it's slowly losing its magic. The culture isn't as vibrant, people are on edge, and it's definitely not what it was back in its golden years. It doesn't take away from how great the people are that were there before all the layoffs but if Amazon's goal is to lose a great business by taking away all that made it great then they're doing a great job. Amazon's dismantling of Zappos is sad. Sorry Amazon, you murdered a unicorn.

5.0
Jan 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The company is absolutely amazing. They gift you with so much. They truly value their employees. Pay goes up with cost of living. Scheduling is very flexible. Paid health insurance is truly nice.

Cons

Company is losing a lot of business. Laying off many employees.

4.0
Jan 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance Supportive Fun

Cons

Progression to leave customer service is non-existent even with job experience in other fields

Viewing 82 - 84 of 679 Reviews

Glassdoor has 753 The Zappos Family reviews submitted anonymously by The Zappos Family employees. Read employee reviews and ratings on Glassdoor to decide if The Zappos Family is right for you.