Pros
- External interpretation of company trajectory - Talented mid and lower level staff who are all extremely supportive and hard working. - Percussive Therapy and Compression line offers legitimate health benefits.
Cons
- Extremely toxic culture of fear permeating throughout entire company. - Company strategy is all reactionary and driven by a need to be first to market regardless of how poorly planned executions are. - Delusional organizational structure that is unsustainable for scaling company - Employee review process exists only to find excuses not to provide employee bonus’s and is not used for executives. - “Leadership” team comprised of unethical and unscrupulous people. Foreword: I encourage everyone curious about this company to take note of the obvious distinctions between the positive and negative reviews housed on this board. Check the separate "Thergun" page for reviews too. Every positive review is a fabrication and devoid of any detail because it is all manufactured to keep up the facade. You can tell because they're posted within a short window of one another, whereas all of the negative reviews provide very specific criticism. This place reminds me of the Wizard of Oz. Shiny Emerald City on the outside, amateurish narcissists and tyrants behind the curtain. There is never a single comprehensive brand strategy or “North Star” steering the ship. The guiding principles of the company are re-determined weekly, and often for things as ridiculous as an individual comment on social platforms, or a competitor releasing a promo. The company doesn’t *actually* know what it’s identity is, and with the attention span of a dog chasing squirrels, will fluctuate how they view themselves by the week depending on external factors like a comment made by the CEO’s friend, or an obscure, inconsequential vertical where their main competitor is outperforming them. The company loves to constantly pat themselves on the back for this “culture” they’ve fostered, but it’s rooted in nothing more than the public reception to the hard work the rank-and-file crawl through the mud to produce. New employees realize it immediately. Constantly juxtaposing open threats to terminate people for trivial mistakes, with marching out the usual suspects for a weekly pep talk is not a culture, its gaslighting. Making your entire global company sit through 45 minutes of Zoomed book reports on individual employee lunches every week isn’t either. Unfortunately, they dont understand this because there is zero self awareness (or perhaps there is) and revenue is the only North Star that matters beyond the hollow language. From constantly claiming to “only hire the best”, to watching one talented person after another enter like a deer in the headlights or burn out completely before being discarded… From celebrating irrational behavior by happily acknowledging it openly, to berating people and flip flopping your opinion based off what will allow you to save face in the moment… From being unable to determine a priority when asked point blank, to demanding verbatim that every menial discussion or correspondence require your involvement. From butchering sales forecasting, to blaming everyone but yourselves. Even acquiring entire companies with no plan in place for their integration or blowing large sums of money for avoidable reasons and pretending it didn’t happen. The list of self-sabotaging, productivity throttling actions is endless. No one in this company actually believes the empty “We’re a family” platitudes because family is never thought of while making haphazard and hasty decisions that have massive ripple effects for the people downstream left to pick-up the pieces while the people making them go on vacation. Leadership is comprised of people clinging to their seat at the table before their equity pays dividends. They constantly project their own fear down on to the teams they “guide” while throwing anyone under the bus to protect themselves. Most are extremely unprofessional and/or lie frequently. Some of them are entirely unfit to be in their roles, but have been placed there after multiple talent acquisition disasters and poor planning demanded it, much to the dismay of everyone else. Titles amongst the group get altered and juggled frequently, protecting some as the company has long outgrown their skillset. Some positions have been gifted entirely and it’s an unwritten company mandate that everyone respect the politics that come along with that, or else, regardless of how shamelessly inept, fraudulent, and exploitative they might be. This is to be expected though, as nothing is more consistent at Therabody than the lies HR tells and revolving door they preside over.
