Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at TherapyNotes?

77% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Management is diverse and for the most part you will be matched with your work style." ((in 9 reviews)); "My coworkers are awesome." ((in 7 reviews)); "Great work life balance" ((in 6 reviews)); "excellent benefits, PTO" ((in 6 reviews)); "Managers and team leads are always available and respond quickly" ((in 5 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

TherapyNotes reviews

4.0

77% would recommend to a friend

(27 total reviews)

Bradley S. Pliner

88% approve of CEO

73% positive business outlook

Ratings by demographic groups

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Reviews by job title

27 reviews

Reviews about "Compensation"

Return to all reviews

5.0

May 28, 2026

Supportive management and great work-life balance

It department

Recommend

CEO approval

Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

5.0

Apr 18, 2026

Best example of a remote call center environment Ive seen

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Strong, well-paced training and onboarding that sets you up to succeed Excellent real-time support from team leads during live calls Consistent access to help, even after training ends Competitive pay for the role, especially at the entry level Solid benefits package Minimal micromanagement compared to typical work-from-home roles Clear expectations with a straightforward structure Good fit for people who enjoy problem-solving and helping others with solvable issues

Cons

I genuinely have no cons at this time.

5.0

Feb 10, 2026

Great company to work for

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great work life balance Respectable team and leadership No micro management Yearly raises and bonuses

Cons

No cons at this time

Viewing 1 - 3 of 27 Reviews

Jobs at TherapyNotes

Senior Software Developer

Senior Database Site Reliability Engineer

TherapyNotes

TherapyNotes reviews

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Reviews about "Compensation"

Supportive management and great work-life balance

Best example of a remote call center environment Ive seen

Great company to work for

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