TherapyNotes reviews

4.1

78% would recommend to a friend

(27 total reviews)

Bradley S. Pliner

89% approve of CEO

75% positive business outlook

Reviews by job title

27 reviews

Reviews about "Compensation"

Return to all reviews
5.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote. Good pay and PTO. Great coworkers and managers - no drama, no micromanaging. You're expected to do your job well and handle yourself and if you do everything's lovely. Reasonable workload, relatively low stress, plenty of support if overloaded. CEO has very high expectations on UI/UX quality and is heavily involved in design decisions, which can be good and bad, but it's a million times better than a CEO that doesn't care about design.

Cons

Nothing really notable. Pretty low 401k match.

3.0
Apr 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The work itself can be genuinely fulfilling, as you are working directly with mental health providers. Though you might occasionally deal with difficult customers, they are far from the norm. The customers were engaging, and I enjoyed supporting a product that felt meaningful. My day-to-day responsibilities helped me grow both professionally and personally. Overall, your coworkers are mostly laid-back, which aligns well with the modern tech startup culture the company is aiming to create. The recruiting team here has a knack for picking out the best, and I made lifelong friends during my time there.

Cons

The workload was intense and support uneven—some teams had no guidance, while others were micromanaged to the extreme. My colleagues and I frequently found ourselves handling workloads equivalent to that of four people. On top of that, we were often notified of significant software changes with almost no time to familiarize ourselves with them or adapt to the updates effectively. Promotion decisions felt erratic, based more on politics than performance or experience. Leadership often appeared to ignore inappropriate behavior in certain instances, while taking disciplinary actions or even terminating employees for comparatively minor infractions. Over time, a sense of favoritism becomes evident to anyone working there, and what initially feels like a close-knit community starts to resemble high school cliques.

3.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Some parts of the business are low stress. They do support internal lateral moves/pivots

Cons

Getting a fair raise is very difficult, even after a promotion

Viewing 4 - 6 of 27 Reviews

Glassdoor has 107 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.