Thomson Reuters reviews

Where to start? First and foremost, despite corporate rhetoric about supporting employee development, there is zero opportunity for career growth unless you are based in (or desire to move to) NYC or Minnesota. Even if you are genuinely interested in challenging yourself with a new role in the company, if you don't work for one of the divisions arbitrarily defined as "legal solutions", you'll be looked at as deadwood. When factoring in average education and experience, pay is abysmal unless you are in sales. After all, why would anyone expect Thomson Reuters to pay top dollar for the creative people who actual make, and update, the products, when they can just spend that money on an annual sales team junket to some warm vacation spot? In addition to pretty stagnant pay, the benefits have fallen precipitously over the past four years. Even financially-neutral perks like being able to "carry over" five days of unused vacation from one year to the next, have been eliminated in the name of "consistency across locations". So many functions, departments, and people have been outsourced or offshored in recent years that there remains little accountability for quality in any one place or team. As the old saying goes, when something is everyone's responsibility, it is no one's responsibility. Finally, there are constant reorganizations and changes of focus, which only serve to confuse rank-and-file employees every six months (not to mention generating additional fear of layoffs). All in all, Thomson Reuters remains a management-heavy bureaucracy, but without any of the perks, pay and benefits that formerly made it an attractive place to work.

1) Sales force turns over every 4 years. That right there tells everyone with a brain that Thomson has a management problem. They are clueless when it comes to keeping great people because they are all eventually forced out due to the unrealistic quotas and the ridiculous focus on the short term. 2) Sales force has ZERO loyalty to the company because they know that it's short term job .. max 5-6 years if you're lucky, but more likely just a couple. This results in the reps managing their numbers and taking whatever shortcuts they can to meet quota. 3) Ridiculous systems that make for an unreal amount of non-selling busy work, lost productivity and tremendous resentment toward management. 4) C-level management is clueless when it comes to understanding the anger that lawyers and law firms have toward Thomson because of the perceived price gouging. This is a result of too many MBA's that don't have a clue in understanding the customer. I had a great customer tell me last week that the West Publishing brand has been 100% decimated by Thomson.