ThoughtExchange reviews

3.7

62% would recommend to a friend

(104 total reviews)
avatar

George Psiharis

58% approve of CEO

33% positive business outlook

ThoughtExchange has an employee rating of 3.7 out of 5 stars, based on 104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ThoughtExchange employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

104 reviews
5.0
Feb 7, 2018

A culture of continuous learning and work-life integration

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's amazing to work at a company where, in your first month, you are trusted and encouraged to contribute meaningfully. The onboarding process really gave me insight into how I could communicate with my colleagues, take risks, and provide and receive feedback. We use our own software a lot, which has helped me both personally and professionally. From a personal standpoint, it means a lot to me to be able to share my voice and to work for a company that creates the opportunity for people from all backgrounds, ages, genders, personalities, and social classes to share their voices, too. Professionally, I've learned that there is no excuse to make an assumption about what a group of people want or need... the Te app allows me to create processes in my role that are meaningful to the end user, which allows me to learn and grow in my field. Also, work-life integration is amazing here. I am based in Vancouver, but that doesn't mean I need to work at the office. I can choose to work from home, take a morning off to go skiing, grab a seat at WeWork in Shanghai, or fly to Mexico and work from the beach. I love thinking about the wanderlust opportunities I can create for myself while still working in my chosen profession.

Cons

One of our cultural tenants at Te is: "Do the right thing," which is part of the overall cultural statement: "Do, Ask, Learn." The ability to Do and then Ask is well supported in the company, but sometimes the "Learn" component is hard for me. I find it has taken a lot of "unlearning" on my part to practice learning from my mistakes rather than feeling defeated by them. Overall, this is a good thing, but I'm placing it in the Cons section as it has been, and still is, a challenge from time to time.

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ThoughtExchange Response
8y
Thanks for pointing this out. Be sure to reach out to your team lead as much as you need to for support in this learning!
4.0
Mar 6, 2016

Company believes in its product and its people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great community of smart, fun, engaged people who believe in the products and services the company provides. Great corporate culture. Very flat organization in terms of feeling like you are valued equally to people who are "higher" or "lower" in the organizational hierarchy. We use our product internally on a daily basis, so we're always learning how to improve things for our customers. The company and leadership place a lot of value on work/life balance.

Cons

While it's maybe too big to consider a start-up, it's still a bit in start-up mode. Come here if you like to work hard and be challenged in your work. Like most companies, there's not always the time or money to have everything in place to support you that you might like. The company definitely strives for work/life balance, but due to the start-up environment, the balance isn't always quite attainable...

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ThoughtExchange Response
10y
Thanks for the great feedback! We will continue to focus on making sure people have the support they need to be successful at work, and take the time off they should in order to recharge and live the life they choose.
1.0
Sep 29, 2025

Chaos

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people still hanging in there, mostly in R&D but they have no real agency

Cons

No PMF, strategy changes every week, very bloated HR org who doesn't know what they are doing. No recognition of real talent, only yes-sayers

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ThoughtExchange Response
9mo
Thank you for taking the time to share your perspective on your time with our company. We're committed to fostering a culture where every employee can do their best work and feel valued. We've solidified our go-to-market, and our company-wide strategy is designed to ensure we have a clear, unified direction that empowers our teams. Our People Team is focused on ensuring employees have the support they need to succeed as we all work towards our company-wide goals for the rest of this year and beyond. We wish you the best in your career. Lea Scherck VP, People
Viewing 28 - 30 of 104 Reviews

Glassdoor has 116 ThoughtExchange reviews submitted anonymously by ThoughtExchange employees. Read employee reviews and ratings on Glassdoor to decide if ThoughtExchange is right for you.