Thrasher reviews

3.0

45% would recommend to a friend

(166 total reviews)
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Dan Thrasher

62% approve of CEO

47% positive business outlook

Thrasher has an employee rating of 3.0 out of 5 stars, based on 166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Thrasher employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

166 reviews
5.0
Dec 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Thrasher truly cares about their employees. I’ve been with the company for almost nine years now. I was hired on as a service technician and enjoyed working with our customers on a daily basis. Maintaining and servicing existing systems. The autonomy given to our service team allows us to make on-site decisions which allows incredible customer service. Our service team helps the entire company identify and solve any issues or potential issues. The knowledge and experience in this role allowed myself to substantially grow personally and professionally. After 5+ years I had the desire to move into a leadership role. I had minimal management experience so they gave me the opportunity to work directly with leadership(weekly check-ins). We call them growth and development plans. I also joined our leadership immersion program. I became a service manager shortly after my initial interest in the position. After a few years in leadership, I found that being out in the field helping customers daily filled my Bucket. I expressed my concerns with our V.P. He gave me the option to choose the role that would allow myself to fulfill my own personal purpose. I now serve our customers as a system design specialist/sales representative. I enjoy finding out what our customers desire and design the solution to fulfill their goals. We don’t rush appointments which allows a proper consultation and overall customer experience. This was a long review but I wanted express how much The Thrasher family has done for me. I get to become a better version of myself daily. Amazing work life integration and culture that can’t be defined with words.

Cons

I don’t have any Complaints. When I do have an issue I can find an open door to express my concerns. Quarterly Check-ins and weekly meetings help us identify and solve any appointment or install Issues.

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Thrasher Response
6y
Thank you for taking the time to provide us with your review and feedback. We strive each and every day to make Thrasher a great place to work, for all employees in all of our locations! We are proud to work alongside of you. Thanks for all you do!
5.0
Jan 3, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have had the opportunity to work hand-in-hand with the leadership team at Thrasher. I am continuously impressed that their decisions are consistently made with the best intentions for their employees and customers. The Thrasher family has been beyond generous to its workforce and community since its inception, which I am lucky enough to see on a regular basis.

Cons

This is a tough-love environment. If you aren't thick-skinned enough to work with real, honest feedback then this is not the environment for you. I on the other hand love this level of transparency and think it's what keeps the best employees around and fulfilled. I am grateful to work for an employer that keeps me challenged and engaged.

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Thrasher Response
8y
Thank you for your feedback. We appreciate you taking the time to write this review and your insight. As you are aware, and it sounds like you have experienced this as well, we bestow the gift of high expectations on people, but we do it with the love and belief that they can accomplish what they didn't think they could before. So yes, that is the "tough-love" environment that you are referring to. Thanks for standing by us!
1.0
Oct 13, 2017

bad people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

used to be good company

Cons

they want you to lie to customer

Viewing 28 - 30 of 166 Reviews

Glassdoor has 169 Thrasher reviews submitted anonymously by Thrasher employees. Read employee reviews and ratings on Glassdoor to decide if Thrasher is right for you.