Is Thriveworks a good company to work for?

Thriveworks has an overall rating of 3.1 out of 5, based on over 553 reviews left anonymously by employees. This rating has been stable over the past 12 months. 46% of employees would recommend working at Thriveworks to a friend and 53% have a positive outlook for the business. The best reviews about Thriveworks have been left by employees working as Mental Health Counselor , Counselor and Licensed Clinical Social Worker LCSW .

Does Thriveworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Thriveworks employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Thriveworks. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Thriveworks?

46% of Thriveworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thriveworks 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Thriveworks?

Therapist (60) , Clinician (33) , Mental Health Clinician (28) , Recruiter (18) , Client Enrollment Specialist (13) , Counselor (12) , Mental Health Therapist (12) , Customer Service Representative (10) , Licensed Clinical Social Worker LCSW (10) , Mental Health Counselor (10) , Psychotherapist (10) , Licensed Professional Counselor (8) , Enrollment Specialist (6) , LPC Therapist (6) , Licensed Therapist (6)

What are the pros of working at Thriveworks according to real employee reviews?

"Very little, work from home maybe." ((in 20 reviews)); "Good benefits for full timers" ((in 19 reviews)); "Flexible schedule and work life balance!" ((in 16 reviews)); "Good work environment and culture." ((in 15 reviews)); "Great people and really feel I (we) are making a difference in the mental health in wellness space in America" ((in 13 reviews))

What are the cons of working at Thriveworks according to real employee reviews?

"Poor management" ((in 13 reviews)); "HR is fully aware of abusive leadership and do nothing to address it." ((in 11 reviews)); "Sometimes communication can be misconstrued but that’s normal anywhere." ((in 10 reviews)); "No bonuses or incentives for hitting number and over achieving." ((in 7 reviews)); "The training is also ridiculous." ((in 7 reviews))

What are employees saying about Thriveworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Thriveworks layoffs and their outlook for job security at Thriveworks in 2026.

What are the top reviewed Thriveworks locations?

Lynchburg , Boston , Atlanta , Richmond , Virginia Beach , Fredericksburg , Philadelphia , Austin , Charlotte , Alexandria , Houston , Greenville , New York , Raleigh , Jacksonville , Dallas , Orlando , Chicago , Charlottesville , Columbus , Los Angeles , Colorado Springs , Media , Baltimore , Tampa , Quincy , Blacksburg , Midlothian , Roanoke , Newport News

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Thriveworks

Thriveworks reviews

3.1

46% would recommend to a friend

(525 total reviews)

Dan Frogel

54% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

2.8

Compensation and benefits

Thriveworks has an employee rating of 3.1 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thriveworks employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

525 reviews

1.0

Jan 17, 2019

A Very Sad Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lower level employees have good relationships with each other and are able to bond over mistreatment.

Cons

The CEO does not seem to care about the employees or know how to relate with them. There is a serious lack of good management and all of the administrative/customer service and sales staff are very unhappy on a daily basis. There is a very high turn over rate for a reason. Management also does not implement any employee ideas on what can be improved, even after they specifically ask for everyone's opinion. It is obvious that money is the only priority for this company, not the people who work there, which is very sad for a business that promotes mental health awareness.

1.0

Oct 1, 2021

Run away quickly

Clincian

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and work from home

Cons

The worst place I’ve ever worked. For 53% split, billing will fail to submit and collect on claims and then try to convince you that you don’t understand how the business works. I was told that they didn’t file claims in may because I was not fully credentialed at the time . Still waiting to get paid. Sounds a little illegal to me. I couldn’t leave quick enough. Fake and untrustworthy leadership. It’s not that hard to start your own practice. You don’t need to give these people half of your money.

1.0

Aug 30, 2021

Wolf in Sheep’s Clothing

Licensed clinician

Recommend

CEO approval

Business Outlook

Pros

Manage the credentialing process. Have admin scheduling support.

Cons

More and more the incentives lean to being business driven rather than quality therapy driven. There is a paywall ($39/mth) that clients are required to pay in order to schedule in addition to the cost of copay or self-pay. More and more admin responsibility is being put on the clinicians in spite of that being part of what the business is supposed to do (consent forms, signatures, etc). Pay gets lower and lower with each “upgrade” of process implemented.

Viewing 13 - 15 of 525 Reviews

Jobs at Thriveworks

Account Manager - Remote

Georgia

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Care Partnerships Associate - Remote

Arizona

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Tufts Participant Success Specialist

Head of Engineering - Remote

Georgia

View job

Clinical Supervisor - OR - LPC or LCSW - Remote