Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

67% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 24 reviews)); "Benefits seem good, although only having worked here recently, I'm not actually sure how they compare." ((in 13 reviews)); "Great work life balance" ((in 12 reviews)); "Great Teams" ((in 11 reviews)); "Great Leadership" ((in 10 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 22 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "Pay was low for the industry and raises were living" ((in 10 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 8 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

67% would recommend to a friend

(290 total reviews)

Jerry Kent

85% approve of CEO

66% positive business outlook

Ratings by category

4.0

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

2.0

Dec 23, 2017

Bad Culture - Clique Management

Manager

Recommend

CEO approval

Business Outlook

Pros

Great Opportunities exist if you can play the game.

Cons

You'll get rich if you participate in the IPO, but what will it really be worth if the company is mediocre. I never received any career training or development advice. I tried to implement some mentorship initiatives that were rejected by upper management. This tells me that the little people are simply fulfilling roles to bring the company to IPO and if someone quits, they will simply be replaced. No value to those who deliver the results.

1.0

Feb 27, 2017

Another employer who doesn't really care about the people.

Network engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible time. Remote work possible. Most pros will be dependent on the location. Or if your boss cares about your needs.

Cons

Paying lower then market. Constant fighting with other department to get work done for clients. Bureaucratic nightmare that makes the government look decent.

1.0

Oct 28, 2019

Misinformation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

there are no pros to working for this company

Cons

TierPoint has been spreading misinformation on glassdoor by writing fake 5 star reviews. Be sure to sort by lowest rating to read the "real employee" reviews and not what the HR department has been spewing out for the last 6 months. Managers are horrible, the company doesn't offer anything...avoid at all costs!

Viewing 4 - 6 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner