Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TierPoint

      Engaged Employer

      TierPoint reviews

      3.6

      69% would recommend to a friend

      (290 total reviews)
      avatar

      Jerry Kent

      86% approve of CEO

      67% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Culture & values

      3.7

      Diversity & inclusion

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.4

      Career opportunities

      TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      290 reviews
      2.0
      Nov 6, 2018

      Tierpoint will make you smarter, but be prepared to burn out.

      Cloud engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supporting such a diverse set of technology and customers will make you smarter faster.

      Cons

      Burn out. If you enjoy on call rotations so intense you literally can’t commute to the office, or mow the lawn, or get to the grocery store the week you’re on call, you’ll be fine. If you enjoy constantly being tapped for after hours work because there just aren’t sufficient experienced engineers staffed 24x7 to handle it, you’ll enjoy that too. Forget about work-life balance. It won’t happen here. Be sure to use all your PTO/floating holidays before you leave because you won’t get a dime back for those hours. You also can’t carry hours between years. Use it or lose it.

      2.0
      Oct 7, 2018

      Cisco Specialist

      Cisco specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The environment differs widely between different offices and data centers. While one location may be decent, another will be a dump. The company seems to be growing. There have been efforts to improve the working conditions at some locations.

      Cons

      Recent management layoffs. Only 2 weeks of PTO per year with no sick time. A few days of personal holidays. The company doesn't provide for much downtime. Only 5 holidays per year - very sparse compared to other companies. Raises are low and they are flat - same for everyone regardless of whether you get a good review or not. It takes away from the desire to excel.

      4.0
      Aug 9, 2018

      Operations Technician

      Operations technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of great reasons to work at Tierpoint, specifically in operations. Because of the nature of what we do, there is a significant amount of downtime. This provides a unique opportunity at the entry levels to use this time to increase one's knowledge base. I took several different courses from HVAC, to colocation, to cable management, to network operations. Tierpoint gave me access to several free courses and helped me take other paid ones for which I was reimbursed when I passed. This helped me, when a position came available, to get promoted. My managers were very supportive of my desire to learn! The customers are the best in the world. Having worked in the service sector, I know what it's like to be yelled at on the daily, but these customers go out of their way to be good to us. The pay is exceptional and the benefits are terrific. It's a great way to get your foot in the door to the IT world while working for a great company.

      Cons

      As I've moved up in the company, I've noticed several issues with communication. I don't think this is a unique problem to Tierpoint, but it is one with which we have struggled. Tierpoint is made of several legacy datacenter chains that are slowly becoming one family. This makes processes and procedures hard to blend. The process is moving, but there are some growing pains associated with it. The other downside would be that there is not a lot of room for advancement. The datacenter world is not large, so career opportunities are limited. Tierpoint, however, seems to understand the problem and are welcome to helping entry-level employees advance their skill-sets so they can be better equipped for positions elsewhere.

      Viewing 70 - 72 of 290 Reviews
      Related searches: TierPoint jobs | TierPoint salaries | TierPoint benefits | TierPoint interviews
      ReviewsTierPoint reviews

      Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.