Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 21 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 12 reviews)); "Good people and culture" ((in 11 reviews)); "Great Teams" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 21 reviews)); "low pay, high stress." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Feb 28, 2023

Positive, Upbeat Fast Paced

Vp of solutions engineering

Recommend

CEO approval

Business Outlook

Pros

Competitive and fair compensation plan & benefits Trustworthy and respectable senior leadership Loads of career growth opportunities Competitive product portfolio Work from home options for most positions Very positive and collaborative culture

Cons

Burdensome back-end systems & processes Product development and new product launches on the slow side to release Not as diverse as would like, but they are working on it Brand awareness could be better Some areas lack adequate data center space Some areas have no data center space whatsoever (Southwest / CA) No international presence

TierPoint Response

3y

Thank you for this great feedback! These reviews are great ways for our leadership teams to pinpoint areas that need improvement, so they are always appreciated, especially when they are constructive. A few of the topics you mentioned are certainly on the radar! Thank you for all that your continue to do for TierPoint.

4.0

Feb 16, 2023

Great start into tech field

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Remote and great co workers

Cons

Unable to get full weekend off typically. Grouchy bosses

TierPoint Response

3y

Thanks for stopping by to share your thoughts. We have to agree that we do have great employees here at TierPoint and the opportunity to provide flexible work environments to employees has been impactful. We hope that your new role is working out for and thank you for the work you put in during your time with TierPoint!

2.0

Jan 30, 2023

Don't plan to stay long term

Data center technician

Recommend

CEO approval

Business Outlook

Pros

Great colleagues. Investments have been made in the data centers to keep them certified.

Cons

CEO is out of touch with what is truly going on at the data center level. Management takes time off at will but want employees to find their own replacements when we want to take our PTO. Raises are nonexistent or pitiful. Layoffs + turnover leaves us exhausted. This isn't the company you'll want to work for long term.

Viewing 73 - 75 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

TierPoint

TierPoint reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Positive, Upbeat Fast Paced

Great start into tech field

Don't plan to stay long term

Jobs at TierPoint

TierPoint reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TierPoint

TierPoint reviews FAQs