Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Great people to work with" ((in 21 reviews)); "The benefits are great (I was even able to add my life partner to my insurance!" ((in 14 reviews)); "Great work life balance" ((in 12 reviews)); "Good people and culture" ((in 11 reviews)); "Great Teams" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 21 reviews)); "low pay, high stress." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "There is no training when you start and the documentation is outdated and poorly put together (if it even exists at all)." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What are the top reviewed TierPoint locations?

Saint Louis , Raleigh , Bellevue , Philadelphia , Charlotte , Chicago , Dallas , Valley Forge , Hawthorne , New York , Omaha , Seattle , Breinigsville , Boston , Oklahoma City , Tulsa , Cary , Little Rock , Nashville , Norristown , Kansas City , Yonkers , Laona , Milwaukee , Southport , Texas City , Longmont , Denver , Lenexa , Allentown

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Mar 31, 2023

Company dedicated to continuous improvement and evolution

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Industry leader in colocation, cloud and MSP space. Stable in the industry due to good leadership at the top and relevant offerings to all business verticals. Little to no turnover in top leadership. Intentional efforts to enhance work culture.

Cons

As result of several acquisitions, internal processes can create inefficiencies due to lack of integration, legacy systems, etc....

TierPoint Response

2y

Thank you for taking the time to share your thoughts about working at TierPoint! We appreciate your acknowledgment of the efforts to enhance TierPoint's culture. While changes don't happen overnight, there are changes on the horizon with many of our systems as we work through those with inefficiencies. Thank you for all that you do at TierPoint, we appreciate you!

2.0

Mar 13, 2023

Okay

Eoc technician

Recommend

CEO approval

Business Outlook

Pros

Good people that care and good culture

Cons

Pay, management, tough to get out of EOC

TierPoint Response

3y

Thank you for taking time to share your experience. We are happy to hear that you enjoy the culture and the people here at TierPoint. We work hard to keep the employee experience a positive one. The EOC leadership team works hard to work with employees to help them achieve their career goals, but if you don't feel like you are receiving that support, never hesitate to reach out the HR team to discuss your roadblocks. We want to see our employees succeed! Thank you for all that you do for TierPoint.

4.0

Mar 10, 2023

Going Downhill

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment, Non-Public Facing, Communication, Supervisor Support

Cons

Compensation, Retaliation, Corporate, HR Department, Ethics

TierPoint Response

2y

Thank you for speaking up and sharing your feedback. It is disheartening to hear that your experience has been less than satisfactory. It is great to hear that you feel supported in your role by your supervisor, but we want everyone to feel supported by the HR team as well. One of the team's main concerns is the employee experience and we hate to hear that you haven't felt supported. If you would like to talk through anything, please don't hesitate to reach out to anyone on the HR team to discuss. We appreciate all that you do for TierPoint.

Viewing 70 - 72 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner

TierPoint

TierPoint reviews

Ratings by category

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Reviews by job title

Company dedicated to continuous improvement and evolution

Okay

Going Downhill

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