TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)
avatar

Jerry Kent

86% approve of CEO

67% positive business outlook

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

290 reviews
5.0
Dec 1, 2022

3 Years with TierPoint - wouldn't change a thing!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership True Family Values Fun! the People... the best in the industry WINNING!!!

Cons

very few, if I had to pick, benefits could use being more competitive.

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TierPoint Response
3y
Thank you for sharing your feedback. You are definitely right that it is SO rewarding to be part of the path that we're on. And we most certainly have the best employees in the industry! Thank you for all that you do for TierPoint, we appreciate you!
5.0
Nov 30, 2022
Recommend
CEO approval
Business Outlook

Pros

One of the best companies I have ever worked for! I would highly recommend working for TierPoint. Also many long-term staffers (at least 10+ years)! I left a company that I was with for almost 5 years that I would never recommend anyone work for as it had horrible company culture, staff were treated like slaves and not compensated fairly unless a high executive, HR was a joke, they kept staff in the dark, etc. When I came to TierPoint, I was highly impressed from the start. Our HR team is awesome! Onboarding was pretty top notch compared to other experiences I have had, and I even received an unexpected and sweet welcome package. They do a lot for their staff in general and most importantly care. Most of our higher executives have an open door policy. They keep the whole company informed regularly on all things important. I have never had a bad experience with anyone have I worked with. Employees here are friendly and great to work with! Basically, it took me months to soak in the goodness and believe that this is what an employee should be treated like after being miserable for 5 years at my previous employer. I love my job and the people I work with daily!

Cons

No real cons! If I had to choose one it would be something that I feel every company of this size or bigger is challenged by: communication across departments. At the same time, it is something this company is getting better and better about and progressively improving.

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TierPoint Response
3y
Thank you for stopping by to share your thoughts. We are so happy to hear you are enjoying your time at TierPoint! We appreciate you and all that you do!
4.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

- Positive Company Culture is the foundation - Engaged, Proactive, Growth Mindset Management from Supervisors to C-Suite - Training and personal job growth are required, expected, and encouraged - Ample Internal Mobility - Transitioned to remote work pre-pandemic, didn't miss a beat

Cons

- To whom much is given, much is expected. All positions are highly demanding in requiring exceptional customer service along with job specific knowledge. You need to be at the top of your game to get in and stay in. It's not for everyone. This is good for the company, but can be an eye opener unless you know this coming in. - Market influence being what it is, things can change very quickly. Substantial effort is sometimes put toward Projects that fall well short of expectations.

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TierPoint Response
3y
Thank you for taking the time to leave such a thoughtful review. We are happy to hear that you continue to enjoy your experience at TierPoint. You make a great point that the work we do here is not for everyone, but for those willing to put in the work, the experience is an extremely rewarding one. Thank you for all that you do, employees like you are what make TierPoint the great company that it is!
Viewing 226 - 228 of 290 Reviews

Glassdoor has 299 TierPoint reviews submitted anonymously by TierPoint employees. Read employee reviews and ratings on Glassdoor to decide if TierPoint is right for you.