Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 12 reviews)); "Good people and culture" ((in 12 reviews)); "Great Teams" ((in 10 reviews)); "Great work life balance" ((in 9 reviews)); "Great Leadership" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 24 reviews)); "Benefits are abysmal, pay is at/just below competitive salaries, 401k match is mediocre." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

5.0

Apr 27, 2022

Great Company

Network engineer ii

Recommend

CEO approval

Business Outlook

Pros

Great place to work and grow

Cons

There are not many cons here

TierPoint Response

Thank you for taking time to leave a review. We are so happy to hear you are enjoying your experience at TierPoint. We have to agree that we are a pretty great place to grow and advance your career. Thank you for all that you do!

5.0

Apr 13, 2022

Good company

Manager

Recommend

CEO approval

Business Outlook

Pros

Great culture in the work environment

Cons

Lack of opportunities for advancement

TierPoint Response

Thanks for stopping by our Glassdoor page. We love to hear that your are enjoying your experience! While we put a lot of work in to maintain a great culture, what really drives the success of our culture is our employees! Thank you for all that you do!

4.0

Apr 6, 2022

Great company to work for.

Data center manager

Recommend

CEO approval

Business Outlook

Pros

Leadership puts emphasis on culture. It's a small company.

Cons

Lack of career advancement planning or mentorship. It's a small company.

TierPoint Response

Thanks for stopping by to share your thoughts! We love to hear our employees are working to put an emphasis on the culture throughout the company. Being a smaller company has it's perks but it comes with challenges as well, so we appreciate your feedback regarding career advancement. These reviews help us pinpoint where we need to take action, so thank you for taking the time to share your ideas for improvement. Thank you for all you do for TierPoint - we appreciate you!

Viewing 241 - 243 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner