Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 12 reviews)); "Good people and culture" ((in 12 reviews)); "Great Teams" ((in 10 reviews)); "Great work life balance" ((in 9 reviews)); "Great Leadership" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 24 reviews)); "Benefits are abysmal, pay is at/just below competitive salaries, 401k match is mediocre." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Dec 16, 2021

Great Company

Systems engineer

Recommend

CEO approval

Business Outlook

Pros

Great leadership, benefits, collaboration, and flexibility.

Cons

Sales makes deals ahead of their headlights. Projects and procurement take far too long.

TierPoint Response

Thank you for taking time to share your thoughts. We agree that we do have some great leaders here & the collaboration amongst teams is top notch! We always appreciate constructive feedback as it helps us continue to make improvements, so thank you for your advice & your service to TierPoint.

5.0

Nov 19, 2021

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I can only speak for the corporate office and my team, but I had a great experience working there. You can tell that leadership wants it to be a great place to work.

Cons

There were certain things that started to feel more and more "corporate" as the company grew/evolved. But overall don't have anything bad to say.

TierPoint Response

Thank you for your feedback. We too can attest that our leadership DOES want us to be a great place to work! We really are thriving in our company culture and have high hopes for new features in 2022! We wish you the best of luck in your new endeavor.

5.0

Nov 2, 2021

Great place to work!

Network engineer

Recommend

CEO approval

Business Outlook

Pros

So many smart people work here at TierPoint

Cons

Has become a very large company over time

TierPoint Response

Thank you so much for stopping by our Glassdoor page! We love hearing from you. You are a tenured employee so you have seen/experienced the growth evolution of our company over time! Thank you so much for all the work you do/have done over the years to contribute to our successes!

Viewing 247 - 249 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I