Does TierPoint pay their employees well?

According to anonymously submitted Glassdoor reviews, TierPoint employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at TierPoint. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at TierPoint?

69% of TierPoint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TierPoint 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TierPoint?

Operations Technician (14) , Network Engineer (8) , Sales (8) , Engineer (7) , Manager (7) , Systems Engineer (6) , Help Desk Analyst (5) , Solutions Engineer (5) , Senior Account Executive (4) , Account Executive (3) , EOC Analyst (3) , EOC Technician (3) , Operations (3) , Senior Network Engineer (3) , Architect (2)

What are the pros of working at TierPoint according to real employee reviews?

"Vacation time is better than any of the companies I worked with in the past and health benefits are great." ((in 12 reviews)); "Good people and culture" ((in 12 reviews)); "Great Teams" ((in 10 reviews)); "Great work life balance" ((in 9 reviews)); "Great Leadership" ((in 9 reviews))

What are the cons of working at TierPoint according to real employee reviews?

"Management is poor and not well organized." ((in 24 reviews)); "Benefits are abysmal, pay is at/just below competitive salaries, 401k match is mediocre." ((in 12 reviews)); "Pa location upper management is clueless, firing of more qualified employees for weaker ones just to save money." ((in 11 reviews)); "The worst managers I've ever met (And I'm over 30 years into my career) Churn and burn is the rule rather than exception." ((in 7 reviews)); "Annual raises in engineer roles are capped at a certain percentage that could be higher." ((in 6 reviews))

What are employees saying about TierPoint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TierPoint layoffs and their outlook for job security at TierPoint in 2026.

What TierPoint locations have received the highest employee ratings?

Chicago , Dallas , Hawthorne , Charlotte , Saint Louis , Valley Forge

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TierPoint

TierPoint reviews

3.6

69% would recommend to a friend

(290 total reviews)

Jerry Kent

86% approve of CEO

67% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.7

Diversity & inclusion

3.6

Senior management

3.5

Compensation and benefits

3.4

Career opportunities

TierPoint has an employee rating of 3.6 out of 5 stars, based on 290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TierPoint employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

290 reviews

4.0

Sep 23, 2021

Great entry experiebce

Eoc analyst

Recommend

CEO approval

Business Outlook

Pros

Great entry experience Internal promotions Solid environment

Cons

High stress, not a real con, just be prepared

TierPoint Response

Thank you for your feedback! We appreciate your positivity and are happy to hear you are enjoying your time here. We appreciate all your hard work and team contributions!

4.0

Aug 30, 2021

My time in the EOC

Eoc analyst

Recommend

CEO approval

Business Outlook

Pros

Great work environment and Management Opportunity to move up fairly quick

Cons

Potential for Long Hours Intense work for pay that isn't comparable

TierPoint Response

Thank you for your thoughts. We use these reviews as ways to continue to create positive changes within the work environment, so we truly appreciate the feedback. While it is unfortunate this role did not work out for you, know that we value the time you spent with us and wish you the best in your future roles!

5.0

Aug 17, 2021

Great entry level IT job.

Network operations technician

Recommend

CEO approval

Business Outlook

Pros

Good pay, benefits are great and it's a job full of friendly people who like what they're doing.

Cons

Not a lot of room for advancement in the company overall. Lots of people stay in the same position a very long time.

TierPoint Response

Thank you for sharing your feedback, TierPoint really is full of the friendliest people! We always appreciate constructive feedback so we can understand where we need to make changes, so we appreciate your thoughts. Please don't hesitate to reach out to our HR team if you'd like to discuss opportunities for advancement - we love to see our employees grow in their careers & will do what we can to help!

Viewing 250 - 252 of 290 Reviews

Jobs at TierPoint

Operations Technician I

Operations Technician I

Operations Technician I

Talent Business Partner