Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has been stable over the past 12 months.

How satisfied are employees working at Tim Hortons?

47% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1223) , Team Member (815) , Supervisor (606) , Baker (502) , Crew Member (499) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (210) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (135) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 637 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 474 reviews)); "Coworkers are nice and helpful to trainees" ((in 401 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 338 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 321 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 826 reviews)); "The pay was low and bad" ((in 691 reviews)); "Minimum wage and not much choice depending where your are" ((in 229 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 160 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

Buffalo , Columbus , Detroit , Rochester , New York , Erie , Sterling Heights , Dearborn , Toledo , Troy , Amherst , Macomb , Fort Wayne , Niagara Falls , Fredonia , Canton , Lansing , Bangor , Lockport , Orchard Park , Saginaw , Dayton , Ontario , East Aurora , Hamburg , Belleville , Clinton Township , Livonia , Flint , Athens

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

47% would recommend to a friend

(12,996 total reviews)

Marc Caira

59% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

May 5, 2009

Teamwork in a fast paced environment.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

If you are someone who likes to work in a fast paced environment then Tim Horton's is the place to be. The hours are flexible for those who need flexibility. Working as a team has its benefits as well. You also meet a lot of interesting people both customers and other co-workers.

Cons

You are on your feet a lot. There is also the issue of gossip which there tends to be a lot of. Staff turnover happens a lot as well. Not everyone is cut out for the fast paced environment.

2.0

Apr 23, 2009

Communication is key.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The regular customers. They become part of your morning routine at work and you form very nice relationships with most of them.

Cons

Poor communication, lack of positive feedback. Staff pay rates are poor and most of the employees love to gossip.

2.0

Apr 13, 2009

You get what you pay for.

Store front/cashier

Recommend

CEO approval

Business Outlook

Pros

The owner of the store I work for is very flexible in scheduling the hours I work on the night shift. For employees (or family members of) pursuing or continuing post secondary education,The Tim Hortons Scholarship. (every little bit helps) Tim Hortons is very involved with minor sports and other community events (To what degree depends largely on the franchise owner) As a company, Tim Hortons strongly promotes community involvement.

Cons

I work straight midnight weekends and do not recieve any kind of shift premium. Tim Hortons has set a very low wage cap on hourly wages. After 14 years of working straight midnight weekends I am earning the highest hourly wage allowable, Which is only $2 dollars above minimum wage. Tim Hortons is very inflexible when is comes to a fair pay scale.

Viewing 12988 - 12990 of 12,996 Reviews

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Jobs at Tim Hortons

Tim Hortons - Team Member - University At Buffalo