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      TimelyCare

      Engaged Employer

      TimelyCare reviews

      2.9

      44% would recommend to a friend

      (138 total reviews)
      avatar

      Luke Hejl

      45% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      138 reviews
      1.0
      Jan 17, 2026

      My Personal Horror Working Directly with the CEO

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offered some benefits, but most were impossible to enjoy. No holidays, no day off for my birthday, no uninterrupted weekend without constant demands from the CEO. Health insurance and pet insurance existed, but I could not use most of it, and the thought of relying on it is terrifying.

      Cons

      - The role piled on overwhelming amount of responsibilities far beyond what anyone could handle. - Complaining about the workload was not an option. - The CEO is obsessively focused on perfection, extremely meticulous, and unrelentingly harsh. -Demands were unreasonable, constant, and left work mentally exhausting. - Personal tasks were added to work duties, including managing schedules, delivering coffee and meals, responding to emails, and buying and delivering gifts. - Weekends were consumed with work, leaving no time for rest or personal life. - Sleep and recovery became impossible, leaving the role draining and demoralizing. - The position felt less like an executive assistant and more like a personal servant with no life of my own. - Overall, the experience was exhausting, humiliating, and entirely unacceptable

      avatar
      TimelyCare Response
      5mo
      We value thoughtful feedback and review all comments carefully. The role and tenure referenced in this review does not align with our employment records. Because we respect employee confidentiality, we don’t address individual personnel details here. We are committed to clear role expectations, have structured performance processes, and provide multiple internal avenues for employees to raise concerns so they can be addressed constructively and directly. We have always focused on maintaining an environment built on accountability and transparency.
      2.0
      Jan 6, 2026

      Awful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like many of the reviews say, everyone here is very passionate about the mission and helping students. It's the reason why everyone decides they want to work here, and it's the best part about working here.

      Cons

      I agree with the countless negative reviews that this is one of the worst places I have ever worked. I have never worked so hard, so long, and with such minimal regard for my mental health and the health of my teammates. You can push back and tell management that the workload is too much and they say that things will change, only to find out that they are planning more with less people and resources. The amount of people that have left or have been let go from this place is insane. My assessment of it is that leadership at the very top has no regard for their employees and they only care about results and making themselves money. Everyone is set up to fail with the unrealistic goals, due dates, and overall expectations. And then they will mask it with the happiness of helping others. Not to mention the tracking software that makes you feel like you need to be chained to your computer at all times or else you're going to get in trouble for not working 24/7. We can't even keep contractors because they feel overwhelmed by the craziness. It's truly chaotic and unhealthy.

      avatar
      TimelyCare Response
      6mo
      We appreciate your transparent feedback and we value hearing from our team members. Listening, understanding, and implementing change with our mission at the core, is central to how we continue to grow. Your feedback highlights important themes, and while we do not have identifying information related to this, we recognize the impact these experiences can have on our teams. Leadership is actively focused on strengthening how we support our people, including reassessing priorities, resourcing, performance expectations, and how growth is balanced with sustainability and well-being. Treating people with respect, empathy, and care is foundational to our values, and we remain committed to ensuring our culture consistently reflects those principles in day-to-day experiences. We encourage all team members to share their genuine experiences by reaching out to the People and Culture Team directly as we welcome the opportunity to better understand as your input matters. Feedback plays an important role in how we continue evolving our culture, leadership practices, and the experience we aim to create for everyone at TimelyCare.
      5.0
      Jan 5, 2026

      Strong market fitand great company culture

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive leadership with high expectation drive you to become better

      Cons

      lack of data or bad data makes decision making process difficult. Decisions feel like a whim rather than strategic.

      avatar
      TimelyCare Response
      6mo
      Thank you for sharing your perspective and we are glad to hear that our culture and leadership have supported your growth, and we agree that continuing to share the vision of what is next is essential as we keep our mission and values at the forefront. We also appreciate your feedback on data challenges. Reliable, actionable data is critical to effective decision-making, and leadership is actively investing in improving data quality, infrastructure, and cross-functional alignment so decisions are increasingly strategic, transparent, and scalable. Your feedback reinforces the importance of this work and helps guide where we focus our efforts. Your voice matters as we continue evolving our culture and creating a meaningful experience for all team members. Thank you for your contributions, insights, and dedication to our mission. We are grateful to have you as part of the TimelyCare team and for the impact you make on our Sales team.
      Viewing 28 - 30 of 138 Reviews
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      ReviewsTimelyCare reviews

      Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.