Does TimelyCare pay their employees well?

According to anonymously submitted Glassdoor reviews, TimelyCare employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at TimelyCare. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at TimelyCare?

44% of TimelyCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TimelyCare 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at TimelyCare?

Therapist (9) , Sales (6) , Manager (4) , Sales Representative (4) , Account Executive (3) , Anonymous Employee (3) , Business Development Representative (BDR) (3) , Director (3) , Marketing Specialist (3) , Mental Health Therapist (3) , Business Development Representative (2) , Care Coordinator (2) , Customer Support Representative (2) , Intern (2) , Physician (2)

What are the pros of working at TimelyCare according to real employee reviews?

"I had the chance to work alongside some genuinely great people who made the experience somewhat bearable." ((in 18 reviews)); "Supportive leadership with high expectation drive you to become better" ((in 14 reviews)); "Growth opportunities" ((in 6 reviews)); "Fantastic team: as mentioned above, there is a company" ((in 5 reviews)); "With being a mostly remote organization, TimelyCare's Leadership Team does a phenomenal job at planning various fun virtual events, hosting a bi" ((in 5 reviews))

What are the cons of working at TimelyCare according to real employee reviews?

"Managers are hostile, demanding, and cruel." ((in 4 reviews)); "No benefits as contractor" ((in 3 reviews)); "Avoid, very bad company, bad ethics, horrible management" ((in 3 reviews)); "The workload and pressure make it nearly impossible to actually take time off, and the high turnover conveniently means the company doesn’t have to pay out unused PTO when employees leave." ((in 3 reviews)); "Roles are undefined, expectations are vague, communication is awful, and management didn't know how to lead employees." ((in 3 reviews))

What are employees saying about TimelyCare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TimelyCare layoffs and their outlook for job security at TimelyCare in 2026.

What are the top reviewed TimelyCare locations?

Fort Worth , Dallas-Fort Worth , Dallas , New York , Austin , Texas City , Philadelphia , Chicago , Washington , Durham , Greensboro , Abilene , Marion , Charleston , Memphis , Columbus , Las Vegas , Penn , Atlanta , Columbus

TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)

Luke Hejl

45% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews

2.0

Aug 11, 2024

Toxic Workplace with Dysfunctional Leadership: Save Yourself!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A student service with so much potential

Cons

Working in this company feels like navigating a minefield. The workplace environment is highly toxic, characterized by backstabbing and a pervasive lack of trust among employees. Senior leaders, despite securing Series B funding, exhibit a troubling lack of market experience, which exacerbates the dysfunction. Their inability to steer the company effectively is evident in the high turnover of salespeople and the heavy-handed way they offload responsibilities onto mid-level managers. These managers are left to handle the fallout, often dealing with unrealistic expectations and little support. This environment not only undermines morale but also hinders productivity, making it a challenging and frustrating place to work.

TimelyCare Response

1y

Though we do not agree with your characterization of our work environment or our company, we acknowledge that every organization has room for improvement. We value and support each and every one of our employees at TimelyCare and continue to be diligent in providing a respectful workplace environment that embraces integrity, collaboration, and accountability. We ask our team members regularly for input so we can remain an employer of choice and deliver our very best to employees, patients, and clients while achieving our mission to improve the health and well-being of campus communities. We are sorry that your experience working here did not meet your expectations, and we wish you the best in your career moving forward.

1.0

Feb 21, 2024

Unprofessional , inadequate Tele-therapy for College Students

Therapist

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

Micro-managing tele-health platform for primarily college students, I found quite often customer service agents fielding calls from students and healthcare providers are far too often feeding and tending to their children, or at social events and/or multitasking their shopping and persoanl chores while navigating tele-health calls. This is not a professional hippa compliant platform. The CEO puts the needs of CSR above the students they serve and professional healthcare providers.

1.0

Nov 26, 2023

Not a great place to build your career

Sales

Recommend

CEO approval

Business Outlook

Pros

Work from home benefits are good

Cons

Product/market fit isn't right and sales pays price (product is overpriced - only 30% of reps making quota). LOTS of favoritism in sales team - uneven territories

TimelyCare Response

2y

Thank you for taking the time to provide transparent feedback. We value our employees here at TimelyCare, and we work hard to provide a positive workplace culture where we can deliver our very best to employees, patients, and clients while achieving our mission to improve student health and well-being. We acknowledge that every organization has room for improvement, which is why we ask our team members regularly for input. We value each and every one of our employees and we seek this feedback so we can remain an employer of choice. We are sorry to hear about your experience working here, and we wish you all the best in your future endeavors.

Viewing 43 - 45 of 138 Reviews

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Jobs at TimelyCare

Strategy and Operations Intern

AVP of Revenue Operations

Administrative Assistant

Sales Operations Manager

TimelyCare

TimelyCare reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Toxic Workplace with Dysfunctional Leadership: Save Yourself!

Unprofessional , inadequate Tele-therapy for College Students

Not a great place to build your career

Top companies for "Compensation and Benefits" near you

Jobs at TimelyCare