TimelyCare reviews

2.9

44% would recommend to a friend

(138 total reviews)
avatar

Luke Hejl

45% approve of CEO

44% positive business outlook

TimelyCare has an employee rating of 2.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TimelyCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

138 reviews
5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive leadership with high expectation drive you to become better

Cons

lack of data or bad data makes decision making process difficult. Decisions feel like a whim rather than strategic.

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TimelyCare Response
6mo
Thank you for sharing your perspective and we are glad to hear that our culture and leadership have supported your growth, and we agree that continuing to share the vision of what is next is essential as we keep our mission and values at the forefront. We also appreciate your feedback on data challenges. Reliable, actionable data is critical to effective decision-making, and leadership is actively investing in improving data quality, infrastructure, and cross-functional alignment so decisions are increasingly strategic, transparent, and scalable. Your feedback reinforces the importance of this work and helps guide where we focus our efforts. Your voice matters as we continue evolving our culture and creating a meaningful experience for all team members. Thank you for your contributions, insights, and dedication to our mission. We are grateful to have you as part of the TimelyCare team and for the impact you make on our Sales team.
5.0
Oct 18, 2025

Found an amazing company to be part of!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It’s been a breath of fresh air to work at a company where I end each day feeling proud of what I’ve contributed. TimelyCare has a truly mission-driven culture, the passion for impacting students and making a real difference isn’t just talk, it’s embedded in the daily work. Before joining, I did extensive research and was worried the strong online presence was just branding, so happy I made the decision to join. What I read didn't even scratch the surface of reality. The people are wonderful to work with, smart, collaborative, and driven by purpose. It's exciting to be part of the designing the ideas and then seeing them come to fruition. I appreciate the fast-paced environment and the collective willingness to adapt quickly. People aren’t afraid to say, “This worked yesterday, but times are changing, and we need to evolve.” I also appreciate how willing everyone is to step in, solve problems, and get creative together. It’s a team that genuinely rallies around challenges and focuses on solutions. Leadership has been receptive to feedback and supportive of new ideas, creating space for innovation and meaningful contribution. It’s inspiring to be part of an organization focused on shaping a healthier, more hopeful future for the next generation.

Cons

There are opportunities to improve system integration to streamline collaboration.

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TimelyCare Response
8mo
We appreciate you taking the time to share your experience and thoughtful reflection. Knowing our shared purpose to make an impactful difference in the lives of students is reflected in your daily experience and feeling connected to our mission, is truly meaningful. The sense of community, sharing ideas, and navigating change together is the culture we strive to nurture each day and you are an integral part of our culture continuing to thrive. Thank you for sharing your honest feedback around improving system integration. This is an area we continue to focus in - we invested in establishing a new Business Systems position, with a new team member joining us in the coming weeks to enhance support in this area. We have and will continue to seek feedback to identify where we can make the biggest impact for our people as we continue to foster collaboration and drive technology forward. We are truly grateful to have you on our team and inspired by the care and purpose you bring to your work each day. Your contributions in what we are building together is valued, and your voice matters. We welcome continued feedback at feedback@timelycare.com
5.0
May 29, 2025

Great People and Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovation is always booming and cross-functional collaboration is not just a key word here, it's a core principle.

Cons

Being a start-up means that there are certain processes that may not be as standardized as they are at larger organizations.

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TimelyCare Response
1y
Thank you for your thoughtful feedback! We are happy to hear that you are experiencing the innovation and cross functional collaboration that are truly at the heart of our inclusive culture. Our core values drive everything we do at TimelyCare, and it is incredibly valuable to know they are resonating with you and contributing to a meaningful experience. As a fast growing organization, we embrace the creativity and versatility that come with our pace, while also recognizing the importance of continuing to build and streamline our processes. We remain dedicated to growing intentionally, always putting our people, our mission, and the campus communities we serve at the center of everything we do. Thank you for all of your contributions to TimelyCare, we are glad to have you on our team!
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Glassdoor has 161 TimelyCare reviews submitted anonymously by TimelyCare employees. Read employee reviews and ratings on Glassdoor to decide if TimelyCare is right for you.